Service Sales Manager - Commercial HVAC

SRS Recruitment Solutions; Manchester; On-site; GBP 42,000 - 70,000; Full time

Benefits offered by this job

30% bonus (uncapped)

Car allowance

Pension

Phone & laptop

25 days holiday

Job summary

Armstrong, a global engineering business specialising in intelligent fluid flow and HVAC solutions, is seeking a Service Sales Manager to drive profitable service growth across an installed base of pumps and HVAC equipment in the North UK. You will engage with building owners, FM providers and operators, translating reliability and lifecycle challenges into value-led proposals.

This field-based role requires strong CRM discipline, pipeline management and the ability to develop long-term service

Qualifications

• Proven service or aftermarket sales experience within commercial HVAC, building services, pumps, rotating equipment or a closely aligned engineered environment.
• Strong technical understanding of hydronic HVAC, pumps, fluid flow, mechanical plant or controls is highly advantageous.
• Clear understanding of service sales routes to market, installed base development and aftermarket value creation.
• Comfortable engaging with FM, managing agents, property managers, building owners and operational or technical decision makers.
• Consultative, customer focused and commercially astute, with a talent for identifying problems and developing value-led solutions.
• Structured, self-motivated and confident operating independently in a field based regional role.
• Strong CRM discipline, pipeline management and forecasting capability.

Responsibilities

• Drive profitable growth through service agreements, parts, repairs, maintenance, upgrades, retrofits and replacement solutions
• Develop a defined installed base of pumps and associated HVAC equipment, building structured engagement plans and long-term service relationships
• Identify and close service opportunities from initial customer need or technical challenge through to order intake
• Act as the commercial interface between customers, service operations, internal sales and technical teams
• Translate reliability, efficiency and lifecycle challenges into value based commercial proposals
• Build a structured service sales pipeline with clear forecasting and strong CRM discipline
• Position the business as the preferred lifecycle service partner across the installed base

Skills

Service sales

HVAC knowledge

Pumps/Fluid flow

CRM discipline

Field-based selling

Tools

CRM software

Job description

Vacancy No 5600

Vacancy Title SERVICE SALES MANAGER

Location NORTH UK

Please note: The ideal candidate will be based in the North West / M62 Corridor, although our client will consider applicants elsewhere across North UK who are comfortable with regular travel.

Vacancy Description

Looking for a bigger stage to perform on?

If you are a commercially driven solution sales professional with a strong technical grounding in commercial HVAC, pumps, fluid flow systems, mechanical building services or another closely aligned M&E environment, and you thrive on developing long term customer relationships rather than chasing one off orders, this could represent a strong next step.

You are not stepping into a reactive service role. You are stepping into an installed base focused service sales and advisory position, working directly with building owners, FM providers and operational teams within a global engineering business recognised for intelligent fluid flow and HVAC solutions.

Why This Opportunity Stands Out:

This is not transactional aftermarket sales.

Our client is a major manufacturer, established in 1934, is a global leader in Commercial HVAC Systems, intelligent fluid flow equipment and integrated building energy solutions.

Its service business protects asset performance, improves reliability and extends lifecycle value, positioning Armstrong as a long-term service partner, not simply an equipment manufacturer.

This role sits at the heart of that strategy.

About the Business:

You're joining a well-established, highly regarded, global engineering business with more than 90 years of heritage and expertise in fluid flow, heat transfer, controls and building performance.

Its solutions are trusted across:

• Commercial Buildings & Workplaces
• Data Centres & Mission Critical
• Healthcare & Pharmaceutical
• Education & Public Sector
• Hospitality & Residential
• District Energy & Industrial Applications

Across pumps, circulators, pressurisation, booster systems, heat exchangers, controls and packaged solutions, our Client combines engineered equipment with lifecycle services to improve efficiency, reliability and whole life performance.

What You ll Be Doing:

• Drive profitable growth through service agreements, parts, repairs, maintenance, upgrades, retrofits and replacement solutions
• Develop a defined installed base of pumps and associated HVAC equipment, building structured engagement plans and long-term service relationships
• Identify and close service opportunities from initial customer need or technical challenge through to order intake
• Act as the commercial interface between customers, service operations, internal sales and technical teams
• Translate reliability, efficiency and lifecycle challenges into value based commercial proposals
• Build a structured service sales pipeline with clear forecasting and strong CRM discipline
• Position the business as the preferred lifecycle service partner across the installed base

What Are They Looking For:

• Proven service or aftermarket sales experience within commercial HVAC, building services, pumps, rotating equipment or a closely aligned engineered environment
• Strong technical understanding of hydronic HVAC, pumps, fluid flow, mechanical plant or controls is highly advantageous. Direct pump experience is desirable rather than essential
• Clear understanding of service sales routes to market, installed base development and aftermarket value creation
• Comfortable engaging with FM, managing agents, property managers, building owners and operational or technical decision makers
• Consultative, customer focused and commercially astute, with a talent for identifying problems and developing value-led solutions
• Structured, self-motivated and confident operating independently in a field based regional role
• Strong CRM discipline, pipeline management and forecasting capability

How Success Will Be Measured:

• Growth of service, parts, repair and retrofit revenue across the installed base
• Conversion of service opportunities into profitable orders and long-term customer relationships
• Quality and sustainability of the regional service sales pipeline
• Accuracy of CRM reporting, forecasting and opportunity management
• Strength of internal collaboration and customer relationships

What s In It for You?

• Basic Salary: up to £70,000, with flexibility for standout experience
• Bonus: 30% target bonus, uncapped, with accelerators for over performance
• Car: £625 per month car allowance
• Benefits: Full package including pension, phone, laptop and 25 days holiday
• Clear career progression within a global engineering business investing in service and sustainable building performance

This is a chance to represent a respected global brand at the forefront of intelligent fluid flow and building performance, with autonomy and support to make a real difference.