Service Sales Manager - North

Armstrong Fluid Technology; Manchester; On-site; GBP 60,000 - 75,000; Full time

Job summary

Armstrong Fluid Technology in Manchester seeks a Service Sales Manager to drive service projects and revenue from installed bases. You will generate proposals, manage site surveys, and close deals for commissioning, maintenance, and remote analytics.

Applicants need HVAC industry experience, a degree in business or engineering, and strong communication. UK work rights and a clean driving licence are required. This role is based on-site in the UK with opportunities to grow the service business.

Qualifications

• HVAC service industry experience.
• Strong sales and business acumen.
• Excellent communication skills.
• Proficiency with Microsoft Office Suite.
• Clean driving licence and UK work eligibility.

Responsibilities

• Develop site contracts and proposals for service offerings.
• Build and manage a pipeline of large and small works.
• Attend site surveys, note equipment data, and prepare proposals.
• Follow up quotations and increase service revenue from installed base.
• Maintain CRM pipeline and monthly revenue forecasts.

Skills

HVAC service experience

Sales and business acumen

Excellent communication

Driver's licence

Education

University degree in Business or Engineering

Right to work in the UK

Tools

Microsoft Office Suite

Job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better.

Key

Accountability

Field Service Activities

• Site visits and generating proposals for larger works will be a regular element of the role along with building a pipeline of small works to supplement these projects.
• There is an existing customer base as well as a large install base where the Service Sales Manager is expected to develop site contracts and propose Armstrong service offerings.
• Alongside the install base there are new projects that require service proposals to be closed out.
• Attend site surveys for works that will include noting equipment data, discussing works required and preparing proposals
• Follow up on quotations generated by internal service sales.
• Increase service revenue from installed base by contacting sites and arranging appointments to discuss offer.

Sales

• Deliver Armstrong services to both a new and existing customer base, focusing on end users, building owners and facilities managers.
• Services including commissioning, maintenance, remedial works, remote analytics as well as replacement plant including pump, pressurisation and booster sets.
• Drive Sales of Armstrong Optimisation products in the Energy Upgrade market, in conjunction with the UK BDM Optimisation & Energy Upgrades
• Manage existing serviced customer accounts including renewal contracts, remedial works and upselling replacement equipment.
• Maintain CRM Pipeline

Monthly Reports

• Manage monthly targets and forecast expected revenue.
• Promote extended services, including remote analytics & optimisation products, within new project proposals.
• Generate new sales by approaching new customers.

What We’re Looking For

The role requires both technical dependency alongside a sales dependency allowing the individual to both generate proposals and close them out.

Education and Technical Skills

• University Degree in Business or Engineering
• Previous proven work experience of the HVAC service industry
• Technical competence and understanding of HCAF products, preferably pumps, pressurisation equipment and booster sets
• Sales and Business Acumen
• Excellent communication skills
• Proficiency in Microsoft Office Suite.
• Clean driving licence
• Right to work in the UK

Soft Skills

• A self-starter attitude with the ability to work independently.
• Creative problem-solving skills and the ability to manage conflicts within various organizational structures.
• The capability to simplify complex problems, conduct root cause analysis, and provide clear, well-thought-out recommendations.
• Team-oriented leadership skills with a proactive approach.
• An ability to communicate openly and authentically in all situations