Service Sales Consultant

Johnson Controls, Inc.; West of England; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Company car or car allowance

25 days annual leave + bank holidays

Company pension scheme

Life assurance

Employee Assistance Programme

Career development & training

Job summary

Johnson Controls, Inc. is seeking a Service Sales Consultant to drive growth in service and aftermarket offerings across a defined UK territory.

The role combines business development, account management and commercial acumen to secure new business and grow existing accounts. You will engage with managers and directors to tailor proposals, prepare quotations, and collaborate with service delivery teams to ensure customer satisfaction and project success.

Qualifications

• Proven field sales or account management experience with a track record of meeting or exceeding targets.
• Experience selling service solutions, maintenance contracts, or technical services.
• Ability to influence decision-makers at manager and director level with credibility.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Develop and execute territory sales plans to achieve and exceed sales targets.
• Identify, pursue, and secure new service sales opportunities within accounts and prospects.
• Build strong relationships with managers, directors and other key stakeholders.
• Promote and sell service agreements, PSAs, and L&M services.
• Prepare quotations, proposals, and commercial agreements; maintain CRM records.

Skills

Field sales

Account management

Negotiation

Presentation

Commercial awareness

Territory management

Driving licence

Tools

CRM systems

Sales forecasting

Job description

# Service Sales Consultant## What You Will DoAs a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.## What We Offer* Competitive salary and commission structure* Company car or car allowance* 25 days annual leave plus bank holidays* Company pension scheme* Life assurance* Employee Assistance Programme* Career development and training opportunities* Access to employee discount and benefits programmes* Opportunity to work with industry-leading products and solutions* A collaborative and inclusive working environment## How You Will Do It* Develop and execute territory sales plans to achieve and exceed sales targets.* Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.* Build strong relationships with managers, directors, and other key stakeholders within customer organisations.* Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.* Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.* Prepare quotations, proposals, and commercial agreements in line with business objectives.* Maintain accurate customer records and sales forecasts within CRM systems.* Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.* Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.* Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.## What We Are Looking For### Required:* Proven experience in a field sales, service sales, or account management role.* Strong track record of achieving or exceeding sales targets.* Experience selling service solutions, maintenance contracts, or technical/service-based offerings.* Ability to build credibility and influence decision-makers at manager and director level.* Excellent communication, negotiation, and presentation skills.* Strong commercial awareness and customer-focused approach.* Ability to manage a territory effectively and prioritise multiple opportunities.* Experience using CRM systems and sales forecasting tools.* Full UK driving licence.### Preferred:* Experience within the building technologies, fire, security, HVAC, or industrial services sector.* Knowledge of service contract sales and recurring revenue models.* Understanding of Johnson Controls products, services, or related industries.* Experience managing multi-site or divisional customer accounts.## About UsJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.