Service Report Quality Auditor

Miller’s Recruitment; Ovingdean; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

City & Guilds accredited training

Company Pension

Incremental holiday allowance up to 32

Job summary

Miller’s Vanguard is seeking a Service Report Technical Assessor to review, validate, and ensure the accuracy and completeness of service reports generated by field technicians. You will maintain records for audits and work with service coordinators and technical teams to ensure consistent reporting.

Ideal candidates have experience in equipment maintenance or technical documentation, with strong attention to detail and proficiency in Microsoft Office and IAuditor.

Qualifications

• Previous experience in equipment maintenance, technical documentation, or service administration.
• Strong attention to detail and analytical skills.
• Proficiency in Microsoft Office (especially Word and Excel) and familiarity with service reporting software (e.g., IAuditor)
• Excellent written and verbal communication skills.
• Ability to interpret technical language and service terminology.

Responsibilities

• Review and verify service reports for accuracy, completeness, and compliance with company standards and client requirements.
• Ensure all required data (e.g., equipment details, service actions, parts used, technician notes) are properly documented.
• Identify discrepancies or missing information and follow up with technicians or service teams for clarification or correction.
• Maintain organized records of reviewed reports for audit and reference purposes.
• Collaborate with service coordinators, quality assurance, and technical teams to ensure consistent reporting practices.
• Support continuous improvement by identifying trends or recurring issues in service documentation.
• Assist in the development and maintenance of service report templates and documentation guidelines.

Job description

Miller’s Vanguard is seeking a Service Report Technical Assessor to review, validate, and ensure the accuracy and completeness of service reports generated by field technicians. You will maintain records for audits and work with service coordinators and technical teams to ensure consistent reporting.

Ideal candidates have experience in equipment maintenance or technical documentation, with strong attention to detail and proficiency in Microsoft Office and IAuditor.