Service Operations (Warranty) - Placement Year

BMW Group; Chichester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

27 days holiday per year (pro rata)

Pension scheme

On-site restaurant

Advantages scheme

Job summary

Rolls-Royce Motor Cars Goodwood is offering a placement year in Service Operations (Warranty). You will gain hands-on experience from day one within a team that supports the global dealer network and focuses on warranty processing, cost analysis, and compliance.

The role requires you to liaise with international departments, analyse cost and tax data, and contribute to process improvements while developing professional presentation and communication skills in a dynamic automotive environment.

Qualifications

• Studying towards a 2:2 bachelor’s degree - preferably in Business and Finance Management.
• Strong relationship building skills and ability to showcase excellent communication skills.
• Exceptional attention to detail with strong written and verbal communication.
• Passion for the automotive industry.
• Interest in working in an international team.

Responsibilities

• Liaise with internal and global departments regarding cost analysis.
• Review worldwide importation and tax charges.
• Analyse and report key performance results to identify specific trends.
• Create and update dealer communication bulletins.
• Support the team with ongoing project work.
• Prepare and create department presentations.
• Record and distribute meeting minutes for warranty circle.
• Help to improve and develop processes to support daily tasks.

Skills

Cost analysis

Global liaison

Communication

Attention to detail

Education

Bachelor's degree 2:2

Tools

Microsoft Excel

PowerPoint

Job description

Aftersales Service & Warranty Goodwood 04.10.2026

Service Operations (Warranty) - Placement Year

START WITH WHAT MATTERS TO YOU.

We believe in creating an environment where our interns really can learn by doing throughout their time with us and where they are given their own areas of responsibilities from the start – and give you the opportunity to really show what you can do.

Rolls-Royce Motor Cars is part of the BMW Group, and its Goodwood manufacturing plant sits in the heart of the West Sussex countryside.

The maxim of Sir Henry Royce, ‘take the best that exists and make it better’, permeates in everything we do at Rolls-Royce. As a student, you will have hands on experience from day one, gaining practical insights into the corporate operations of a world-class automotive manufacturer.

Rolls-Royce Motor Cars Service Operations team provide a range of support functions for our global dealer network to maximise customer satisfaction.

Rolls Royce Motor Cars, Goodwood, West Sussex (UK) - Aftersales - Service Operations (Warranty) - Placement Year (July 2027)

We are looking for a confident and eager to learn individual to join our Ownership Services, Service Operations team. Our Rolls-Royce Motor Cars Service Operations team provide a range of support functions for our global dealer network. One area of this department is Warranty Management, where we ensure the correct payment of all submitted warranty claims is completed in an efficient and timely manner. From day one, you will be a key and valued member of operations involving tasks such as global cost analysis, import duty evaluation, and tax analysis, all of which support our dealer reimbursement process.

What awaits you?

• Liaise with internal and global departments regarding cost analysis.
• Review worldwide importation and tax charges.
• Analyse and report key performance results to identify specific trends.
• Create and update dealer communication bulletins.
• Support the team with ongoing project work.
• Prepare and create department presentations.
• Record and distribute meeting minutes for warranty circle.
• Help to improve and develop processes to support daily tasks.

What should you bring along?

• Studying towards a 2:2 bachelor’s degree - preferably in Business and Finance Management.
• Strong relationship building skills and ability to showcase excellent communication skills.
• Exceptional attention to detail with strong written and verbal communication.
• Passion for the automotive industry.
• Interest in working in an international team.
• Experienced user of Microsoft Office products, especially Excel and PowerPoint.

What can you look forward to?

• Great Pay –A competitive annual salary, 27 days holiday per annum (pro rata to your contract)and an attractive pension scheme.
• Rewarding Work-Life Balance– Enjoy a supportive working environment that promotes wellbeing, flexibility and sustainable success.
• Exciting Additional Benefits –You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process include a virtual assessment centre and an in person interview with the hiring manager.

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing date for applications: Sunday 18th October 2026

Service Operations (Warranty) - Placement Year

Legal Entity:

Rolls-Royce Motor Cars Ltd.

Location:

Goodwood

Job Field:

Aftersales Service & Warranty

Job Id:

189256

Publication Date:

04.10.2026

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