Service Now Developer

Public Sector Resourcing; Birmingham; Hybrid; GBP 65,000 - 101,000; Full time

Job summary

A reputable public sector contractor is seeking a ServiceNow Developer for a 12-month hybrid contract in various UK locations. The role involves delivering new features and enhancements within the ServiceNow platform and working closely with the Delivery Manager. Candidates should have a minimum of 2 years of hands-on development experience in ServiceNow, troubleshooting capabilities, and familiarity with agile practices. This position is part of a project to improve the functionality of DWP's offerings.

Qualifications

• Minimum 2 years of hands-on experience with the ServiceNow platform.
• Experience working on ServiceNow features, applications, and integrations.
• Experience in large-scale organizations or Public Sector environments.
• Experience working in large scale organisations and/or Public Sector environments with ServiceNow implementations.
• Experience delivering solutions within an agile framework.

Responsibilities

• Deliver new configurations and functionality for ServiceNow.
• Work with the Delivery Manager as part of the ServiceNow Product Delivery Unit.
• Create and maintain clear documentation.
• Collaborate with other members of the feature team and DWP internal teams and end user communities.
• Create and maintain clear documentation.

Skills

ServiceNow development

Configuration and implementation in ServiceNow

Troubleshooting complex issues

Agile development

Team collaboration

Tools

Angular

HTML

CSS

Job description

On behalf of DWP, we are looking for a ServiceNow Developer for a 12 month (Inside IR35) contract based Hybrid in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

Core Purpose

The Function Assessment Service (FAS) is undergoing ongoing implementation. This role will complete development work in this area and deliver business enhancements to the DWP Place offering to support the department in meeting its objectives.

Responsibilities

• Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap.
• Complete assigned stories or elevate blockers to ensure development is delivered to expected standards and within agreed timescales.
• Work with the Delivery Manager as an integral part of the ServiceNow Product Delivery Unit.
• Collaborate with other members of the feature team and DWP internal teams and end user communities.
• Create and maintain clear documentation.

Essential

• Minimum 2 years of hands on development experience on the ServiceNow platform.
• Experience building, configuring and implementing ServiceNow features, applications and integrations.
• Experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually or as part of a team.
• Experience working in large scale organisations and/or Public Sector environments with ServiceNow implementations.
• Experience of delivering solutions within an agile framework.

Desirable

• Knowledge of Angular, HTML, CSS.
• ITIL Qualification or relevant experience/skills.
• Current ServiceNow platform Certification.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interviewveterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, wewill interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".