Service Mobilisation Operations Manager

WILDERNESS WAY; Newton Aycliffe; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming the lives of children and young people. As a Service Mobilisation Operations Manager, you'll lead the launch and growth of new services, ensuring the highest standards of care and compliance. This role is perfect for a dynamic leader with a passion for empowering children and a proven track record in residential childcare. You'll inspire your team, collaborate with various stakeholders, and drive business growth while maintaining a culture of excellence. If you're ready to make a real impact, this is the opportunity for you!

Qualifications

• 6+ years of leadership experience in residential childcare.
• 4+ years managing care teams with a focus on recruitment and training.

Responsibilities

• Lead planning and delivery of new services with a focus on care standards.
• Collaborate with teams and stakeholders to ensure compliance and quality.

Skills

Leadership in residential childcare

Managing care teams

Knowledge of OFSTED regulations

Empowering children

Collaboration and resource management

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Stand out from the crowd Join Us as a Service Mobilisation Operations Manager at Wilderness Way!

Are you a dynamic leader ready to make a real difference in the lives of children and young people? At Wilderness Way, we’re on a mission to provide outstanding care that transforms lives, and we’re looking for a visionary Service Mobilisation Operations Manager to join our team in the North-East.

The Role:

As the Service Mobilisation Operations Manager, you’ll drive the launch and growth of new services, ensuring they’re delivered to the highest standards of care, safety, and compliance. Reporting directly to the Regional Director of Operations, you’ll be at the forefront of shaping exceptional care environments, empowering your team to thrive, and creating better outcomes for the children we support.

Your Key Responsibilities:

1. Lead on the planning and delivery of new services, ensuring every deadline is met and exceeded.
2. Work hand-in-hand with care teams to ensure our children’s unique needs are supported with compassion, expertise, and innovation.
3. Collaborate with internal and external stakeholders, including regulatory bodies, to uphold outstanding standards of care.
4. Drive financial performance and business growth while maintaining a culture of excellence and teamwork.
5. Inspire your team through exceptional leadership, supervision, and professional development.

What You’ll Bring:

1. Proven leadership in residential childcare, with at least 6 years’ experience working with young people with complex needs.
2. A track record of 4+ years managing care teams, including recruitment, training, and performance management.
3. Expert knowledge of OFSTED regulations and children’s care frameworks.
4. A passion for empowering children and delivering measurable outcomes that improve their lives.
5. The ability to foster collaboration, adapt to change, and manage resources effectively.

What Makes You Stand Out:

1. A Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
2. Experience in handling sensitive situations with professionalism and achieving positive results.
3. A hands-on approach to managing budgets, policies, and safeguarding processes.
4. Your approachable, empathetic, and resilient nature.

Ready to Lead the Way?

If you’re driven by purpose, fuelled by passion, and ready to take on this exciting challenge, we want to hear from you! Be part of a team that’s transforming lives and shaping brighter futures.

Apply today and let’s make an impact together!