Mobilisation Operations Manager - Childrens Residential

WILDERNESS WAY; Newton Aycliffe; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join Wilderness Way as a Service Mobilisation Operations Manager, where you'll lead the launch of new services and ensure high standards of care for children and young people. With a focus on collaboration and compassion, you'll empower your team and drive positive outcomes in a supportive environment. This role offers competitive salary and career progression opportunities, making a real difference in the lives of those we support.

Benefits

Competitive salary and career progression opportunities

Flexible working arrangements

Regional travel opportunities

Qualifications

• At least 6 years’ experience in residential childcare with young people with complex needs.
• Over 4 years managing care teams, including recruitment and training.
• Expert knowledge of OFSTED regulations.

Responsibilities

• Lead the planning and delivery of new services.
• Collaborate with care teams to support children’s unique needs.
• Drive financial performance and business growth.

Skills

Leadership

Collaboration

Compassion

Adaptability

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Stand out from the crowd! Join us as a Service Mobilisation Operations Manager at Wilderness Way.

Are you a dynamic leader ready to make a real difference in the lives of children and young people? At Wilderness Way, we’re on a mission to provide outstanding care that transforms lives. We’re looking for a visionary Service Mobilisation Operations Manager to join our team in the North-East.

The Role:

As the Service Mobilisation Operations Manager, you’ll drive the launch and growth of new services, ensuring they’re delivered to the highest standards of care, safety, and compliance. Reporting directly to the Regional Director of Operations, you’ll shape exceptional care environments, empower your team, and create better outcomes for the children we support.

Your Key Responsibilities:

• Lead the planning and delivery of new services, ensuring deadlines are met and exceeded.
• Collaborate with care teams to support children’s unique needs with compassion, expertise, and innovation.
• Work with internal and external stakeholders, including regulatory bodies, to uphold high standards of care.
• Drive financial performance and business growth while fostering a culture of excellence and teamwork.
• Provide inspiring leadership, supervision, and professional development for your team.

What You’ll Bring:

• Proven leadership in residential childcare, with at least 6 years’ experience working with young people with complex needs.
• Over 4 years managing care teams, including recruitment, training, and performance management.
• Expert knowledge of OFSTED regulations and children’s care frameworks.
• A passion for empowering children and delivering measurable outcomes.
• Ability to foster collaboration, adapt to change, and manage resources effectively.

What Makes You Stand Out:

• A Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Experience handling sensitive situations professionally with positive results.
• Hands-on experience managing budgets, policies, and safeguarding processes.
• Approachable, empathetic, and resilient nature.

Perks & Benefits:

• Competitive salary and career progression opportunities.
• Work with a passionate, supportive team committed to making a difference.
• Flexible working arrangements and regional travel opportunities.

Ready to Lead the Way?

If you’re driven by purpose, fueled by passion, and ready for this exciting challenge, we want to hear from you! Join a team transforming lives and shaping brighter futures.

Apply today and let’s make an impact together!

All roles are subject to a DBS disclosure, and proof of identity is required. We are an equal opportunities employer.