Service Manager - Universal Children's Services

Humber Teaching NHS Foundation Trust; Kingston upon Hull; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading health organization in the UK seeks a Service Manager for Universal Children's Services. The role involves leading the Integrated Public Health Nursing Service, ensuring quality care for children, and driving system-wide improvements. The ideal candidate will have a Master's level education, SCPHN registration, and strong management experience. This position offers a chance to effect positive change in public health across Hull.

Benefits

Staff development opportunities

Supportive work environment

Qualifications

• Registered SCPHN with current professional registration.
• Educated to Masters Level or equivalent experience.
• Evidence of management and leadership skills.

Responsibilities

• Lead the Integrated Public Health Nursing Service.
• Ensure delivery of safe and effective care.
• Promote collaborative working across systems.

Skills

Leadership

Communication

Teamwork

Clinical governance

Data analysis

Education

Registered SCPHN

Masters Level education

Job description

Service Manager - Universal Children's Services

This is an exciting opportunity to lead and shape the future of Universal Children's Services across Hull, commissioned by the local authority and delivered by Humber Teaching NHS Foundation Trust. As Service Manager, you will play a pivotal role in driving innovation, improving outcomes, and ensuring that every child has the best possible start in life.

You will lead the Integrated Public Health Nursing Service (IPHNS), a high-performing, evidence-led service that delivers the Healthy Child Programme and supports children and families through every stage of early development.

With a strong foundation of clinical excellence and governance, the service is well-positioned to expand its reach, reduce inequalities, and respond to the evolving needs of the local population.

This role offers the chance to:

• Influence system-wide transformation in line with the NHS Long Term Plan
• Champion integrated working across health, education, and social care
• Empower teams to deliver high-impact, trauma-informed care
• Co-design services with children, families, and communities
• Use data and insight to drive continuous improvement and accountability

If you're passionate about public health, committed to equity, and ready to lead with purpose, this is your moment to make a lasting difference.

Main duties of the job

Provide visible, compassionate leadership to ensure the delivery of safe, effective, and equitable care across designated services and teams.

Be accountable for the operational delivery of the Integrated Specialist Public Health Nursing (ISPHN) service, ensuring alignment with national frameworks such as the Healthy Child Programme and local population health needs.

Champion a culture of continuous improvement, clinical excellence, and workforce wellbeing. Lead and support a team of public health nursing leaders who represent the service across the wider health and care system.

Promote collaborative working across Integrated Care Systems (ICSs), ensuring services are joined-up, responsive, and reduce unwarranted variation.

Embed trauma-informed, strengths-based approaches that reflect the complexity of children's lived experiences and support early intervention.

Work in partnership with colleagues, stakeholders, and service users to co-design and evolve the local public health offer, ensuring it is inclusive, accessible, and culturally competent.

Use data and insight to identify gaps, reduce inequalities, and target resources where they are needed most.

Demonstrate advanced management skills, providing expert advice and support to service users, carers, staff, and external agencies.

Uphold principles of clinical governance, safeguarding, and ethical practice, ensuring services are safe, accountable, and person-led.

About us

We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale and Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of our patients and service users.

To find out more about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services

You will join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives every day. We're extremely proud of our Trust community and we know you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.

We are a forward thinking and dynamic Trust with a real commitment to staff development to ensure the delivery of high quality, person-centred and compassionate care to patients. We value our staff and invest in them to ensure they have the right skills and competencies to deliver outstanding care.

Job responsibilities

For further information with regard to this vacancy please see the attached job description and person specification.

Person Specification

Qualifications and Knowledge

• Registered SCPHN and hold a current professional registration.
• Educated to Masters Level or be able to demonstrate equivalent knowledge or experiential learning/experience
• Detailed understanding of relevant policy, legislation, drivers and their application to clinical / service / organisation e.g. Working Together to Safeguard Children, Mental Capacity Act, Health & Safety, Infection Control.
• Full understanding/application of relevant clinical practice/standards/audit within identified service area.
• Basic IT skills.
• Evidence of management, leadership and organisational development issues that have had a positive impact on service delivery.
• Member of specialist interest group or network, locally or nationally
• Experience of successful policy implementation and change
• Advanced management/leadership training/qualification or equivalent experience.
• Member of organisational group/network, locally or nationally.
• Advanced/expert understanding of management , leadership and organisational development

Experience

• Evidence of continuing professional development relevant to the professional lead area to advanced level of post-graduate diploma or equivalent knowledge /experiential learning
• Proven leadership/management experience at an advanced level which has had a positive impact/created change within service delivery/practice
• Organisational networking locally and regionally
• Evidence of managing a budget within set resources
• Ability to work across organisational boundaries, developing and maintaining multi-professional and multi-agency partnerships
• Evidence of sound post-registration professional practice.
• Be able to effectively Chair meetings
• Proven experience of developing others through education, mentorship, coaching, teaching.

Skills and competencies

• Able to demonstrate effective communication skills at all levels i.e. strategically and locally
• Ability to manage own time and projects effectively
• Ability to work within a culture of improving working lives
• Ability to lead and motivate staff to embrace change
• Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
• Ability to commute between the various sites
• Ability to attend and complete regular mandatory training for the control and restraint of patients
• Ability to manage significant exposure to emotional/distressing circumstances

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

CYP Prevention and Early Intervention Lead