Service Manager SWNS Division

Homerton Healthcare NHS Foundation Trust; Royal Borough of Greenwich; On-site; GBP 65,000 - 75,000; Full time

Job summary

Homerton Healthcare NHS Foundation Trust is seeking a Service Manager for the SWNS Division to lead and oversee daily operations, drive service delivery and performance, and work with the MDT to meet NHS care targets.

The role combines practical management with strategic input, reporting to the divisional management team while supervising administrative staff and coordinating with clinical teams to ensure governance and quality standards are maintained. Closing date 23 November 2026.

Qualifications

• Substantive management experience in healthcare.
• Experience preparing and presenting updates on area of responsibility.
• Experience of collating data and analysing data reports.
• Team leadership and induction of new staff.

Responsibilities

• Provide Leadership & Line Management for the division.
• Oversee Service Delivery and drive Change initiatives.
• Maintain Governance, Quality and Risk management across clinical services.
• Provide Operational Support for the Clinical Team and MDT coordination.

Skills

Healthcare KPIs

Staff management

Project management

Meeting facilitation

Budget management

Business planning

Business case development

Education

Degree level

Job description

Homerton Healthcare NHS Foundation Trust

Service Manager SWNS Division

The closing date is 23 November 2026

The role of Service Manager is essential to the smooth running of the Division's clinical services by providing leadership and operational management. This role will be responsible for the day-to-day oversight of the income, activity, administrative team, and overall processes relating to the day to day working alongside working with the MDT to meet the NHS care targets.

The role of Service Manager is a practical and strategic one and the post holder will work as part of the management team responsible for the division.

The post holder will be responsible for a number of key areas. Firstly, they will work closely with the divisional management team in the operational management of its clinical services. Within the management of the division, they will be the first point of contact for operational management and also in the management of staff.

**This vacancy may close earlier due to a high number of applications**

Main duties of the job

• Leadership & Line Management
• Service Delivery and Change
• Governance Quality and Risk
• Operational Support for Clinical Team

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification referenced in the advert is not the full person specification but outlines the criteria against which your application form will be assessed.

please read carefully and match your skills and abilities before applying

Person Specification

Education / Qualifications

• Degree level or demonstrable ability to work at degree level

Skills/ Abilities

• Experience of managing healthcare performance KPIs, such as DM01, RTT 18 weeks
• Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
• Project management and ability to deliver AF & I work on target and to tight deadlines
• Able to chair/lead meetings
• Financial and budget management skills
• Business planning Project and change management
• Experience of developing business cases and new business proposals

Experience

• Substantive management experience within a healthcare or related environment
• Experience of preparing and presenting updates on area of responsibility Experience of collating data and analysing data reports
• Team leader & induction of new staff

Trust Values, Equal Opportunities & Other Requirements

• Understanding and demonstration of the Trust Values
• Commitment and adherence to equality, diversity and inclusion
• Ability to delegate and supervise others work.
• Ability to recognise times when help or escalation is needed and the ability to ask for support and or to hand over.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Homerton Healthcare NHS Foundation Trust