Service Manager - Supported Living

Lifeways; Doncaster; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Stream real-time pay tracking

Leadership development programmes

Inclusive workplace culture

Matched pension scheme

Wellbeing resources

Rewards and recognition

CHOICE Rewards discounts

Job summary

Lifeways is seeking a Service Manager for Supported Living in Doncaster to lead six services, supporting 17 women with learning disabilities, autism, and complex needs. You will oversee around 970 commissioned hours weekly, guiding 2 Team Leaders and a team of Support Workers, with regional backing from the Area Manager and Regional Director.

We seek an experienced, compassionate leader who inspires outstanding, person-centred care, drives quality and safety, and fosters strong relationships

Qualifications

• A minimum Level 3 qualification in Health & Social Care (Level 5 desirable)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally

Responsibilities

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

Skills

Level 3 HSC

Leadership

Driver's licence

Education

Health & Social Care Level 5

Job description

Service Manager - Supported Living - Doncaster

Female Applicants Only*

We are looking for an experienced and passionate Service Manager to lead and oversee our supported living services across Doncaster.

This is a significant operational leadership role responsible for six supported living services, supporting 17 women with learning disabilities, autism, and complex needs. You will have oversight of approximately 970 commissioned support hours per week, leading and developing a dedicated team comprising 2 Team Leaders and a team of Support Workers.

You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style, focusing on achieving the very best outcomes for the people we support and for your staff teams.

We’re looking for an experienced, passionate manager who:

• Leads with positivity, compassion, and confidence.
• Inspires their team to deliver outstanding, person-centred support.
• Drives quality, safety, and continuous improvement across all services.

Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.

In this role, you will:

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:

Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll get:

• Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

Why Now?

We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.

We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.

As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

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