Service Manager (Safeguarding and Mental Capacity)

East Riding of Yorkshire Council; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join a leading council as the Service Manager for Safeguarding and Mental Capacity, where you will lead the Safeguarding Adults Hub and oversee critical compliance areas in social care. This role offers the chance to make a significant impact on the lives of vulnerable residents while working with a dedicated team of professionals. Enjoy competitive benefits, including a local government pension and opportunities for professional development.

Benefits

Competitive salary

Wellbeing and discount schemes

Local government pension

Opportunities for professional development

Qualifications

• Demonstrable operational management experience in a social care service environment.
• Strong communication skills for handling customer-related queries.
• Extensive experience in a CQC-regulated environment.

Responsibilities

• Manage the Safeguarding Adults Hub and oversee the DoLS team.
• Ensure compliance with legislation and frameworks in social care.
• Effectively manage service budgets and resources.

Skills

Operational management

Leadership

Communication

Compliance knowledge

Change management

Staffing management

Stakeholder engagement

Job description

The job itself

Are you passionate about upholding the highest standards of care and support for people, enabling positive changes in social work, and ensuring vulnerable people are protected from harm?

If so, this is an exciting opportunity at the Council to be part of our service management team in the Adult Social Care and Health directorate, working with a dedicated team of social care professionals to make a real impact on the lives of our residents.

The Council is continuing to develop its Adult Social Care offer, ensuring that we can be supportive and responsive to resident needs.

We are looking for an experienced and confident professional to join our senior leadership team as the Service Manager for Safeguarding and Mental Capacity.

This role will hold responsibility for our Safeguarding Adults Hub, established in January 2025 following the introduction of our new safeguarding operating model. Additionally, the role requires oversight of the Council's Deprivation of Liberty Safeguards (DoLS) team, the BIA framework, and our countywide Review Team.

We seek a candidate with a proven track record of excellent leadership and a strong understanding of the legislation and frameworks underpinning this important area of our work.

About You:

• You have demonstrable operational management experience in a social care service environment.
• You possess strong communication skills to handle a range of customer-related queries.
• You are an experienced leader who can positively motivate others.
• You have extensive experience working within a CQC-regulated environment.
• You have a solid understanding of compliance, regulation, policy, and procedures in social care.
• You can effectively manage service budgets and related resources.
• You have demonstrable experience supporting change management.
• You are experienced in staffing management and working within employment legislation.
• You have experience building networks and partnerships with key stakeholders.

If so, we want to hear from you! In return, you will receive several benefits, including a competitive salary, wellbeing and discount schemes, a local government pension, and opportunities for professional development supported by a dedicated senior leadership team and frontline staff.