Service Manager - PBS

SeeAbility Careers; Birchington; On-site; GBP 42,000 - 51,000; Full time

Job description

Role Description

Male PBS Home Manager – Make Every Day Matter!

• Location: Birchington, Kent
• Salary: £46,279 per annum plus benefits.
• Hours: 37.5hrs per week
• Driving Licence: Manual UK licence essential
• Visa Sponsorships: Not available

Lead with purpose. Change lives every day.

Are you an experienced Registered Manager with a passion for Positive Behaviour Support and person‑centred care?

We are looking for an exceptional leader to oversee three specialist supported living homes in Birchington, Kent. You will lead a dedicated support team providing personalised support to three men with autism, learning disabilities, complex health needs, lived experiences of trauma, forensic histories and behaviours that can be physically challenging.

This is an opportunity to make a genuine difference by creating stable, safe and meaningful lives for the people we support, while leading a skilled and motivated team to deliver outstanding support every day.

About the role

As Registered Manager, you will have overall responsibility for three supported living homes, ensuring the highest standards of care, quality and compliance are maintained. You will lead by example, embedding Positive Behaviour Support, active support and trauma‑informed approaches throughout the service.

Working closely with our Positive Behaviour Support Consultant and multidisciplinary professionals, you will ensure support plans are tailored to each person, enabling them to achieve positive outcomes, build independence and enjoy fulfilling lives.

This is a hands‑on leadership role where relationship building, coaching and continuous improvement are central to success.

Who you will be supporting

You will support three men living in their own homes who require highly personalised support.

The people we support have:

• Autism
• Learning disabilities
• Complex health needs
• Sensory and communication differences
• Experiences of trauma
• Forensic histories
• Behaviours that can be physically challenging

Every person has their own goals, interests, strengths and aspirations. Your leadership will ensure they receive the right support at the right time from a confident and skilled team.

What you'll be doing

• Leading and managing three supported living homes
• Driving a Positive Behaviour Support culture throughout the service
• Building therapeutic and trusting relationships with the people we support
• Leading, motivating and developing a high‑performing support team
• Working alongside the Positive Behaviour Support Consultant to deliver person‑centred strategies and interventions
• Ensuring colleagues receive effective training, coaching and support
• Promoting positive risk‑taking and meaningful opportunities for independence
• Ensuring services are fully compliant with regulatory requirements and best practice guidance
• Managing quality assurance, audits, safeguarding and health and safety processes
• Working collaboratively with families, commissioners, healthcare professionals and other stakeholders
• Maintaining occupancy, budgets and service performance

What you'll need

• Previous experience as a Registered Manager, Deputy Manager or Service Manager within supported living or specialist social care services
• Strong experience working within a Positive Behaviour Support framework
• Proven ability to lead, motivate and develop teams
• Excellent written and verbal communication skills
• Experience supporting people with autism, learning disabilities and complex needs
• Understanding of trauma‑informed practice and person‑centred support
• Level 5 Diploma in Leadership for Health and Social Care, or equivalent, or willingness to work towards this qualification
• Knowledge of national policy and best practice relating to learning disabilities and autism
• Strong understanding of regulatory requirements and quality standards
• Up‑to‑date knowledge of safeguarding and health and safety legislation
• A full UK manual driving licence
• The legal right to live and work in the UK

Why join us?

This is more than a management role. It is an opportunity to lead a skilled and passionate team that supports people to live the lives they choose.

Learn more about how we support and reward our colleagues:

www.seeability.org/appreciation

Ready to make a difference?

Registered Manager role profile

Our Benefits

Current SeeAbility colleagues

If you are a current SeeAbility colleague and wish to apply for a role outside of your current home or service, you must inform your line manager of your intention to apply before submitting your application.

We are committed to supporting career development and internal progression. Notifying your line manager helps us to manage the recruitment process effectively and support a smooth transition should your application be successful.

If you are sponsored under a Certificate of Sponsorship and are successful in securing a role that falls under a different Standard Occupational Classification (SOC) code, you will be required to obtain approval for the change before starting your new position. You will not be able to commence the role until the relevant immigration permission has been granted.

Failure to inform your line manager before applying may affect the progress of your application.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to share this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right‑to‑work verification
• Health declaration to ensure that you are medically suitable for the role you have been offered
• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to building a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including disabled and neurodivergent candidates
• Reasonable adjustments are available throughout the recruitment process
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010.