Service Manager - Lead Person-Centered Support

Medical Update Online; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

21 days holiday per year

Company pension

Occupational sick pay

Employee assistance programme

Development and career progression

Job summary

Kisharon Langdon UK is seeking a Service Manager to lead a dedicated team in North West London. You will deliver person-centred services, write care and support plans, manage rotas and oversee annual leave, appraisals and performance management in partnership with the Registered Manager.

You will ensure appropriate resources, monitor quality, and uphold CQC standards while engaging with families and the local community. A full UK driving licence and right to work in the UK are essential.

Qualifications

• NVQ Level 3 or above in Health and Social Care is required.
• Experience in rota planning across 24-hour, 7-day operations.
• Ability to manage budgets and contribute to regulatory compliance.

Responsibilities

• Write care and support plans and risk assessments in partnership with the team.
• Manage day-to-day operational requirements and monitor service quality.
• Deputise for the Registered Manager during their absence.
• Ensure adequate resources and staffing to support members.
• Coordinate with families and the community to facilitate opportunities.
• Address employee issues fairly and apply safeguarding and CQC standards.

Skills

Team leadership

Communication

Regulatory knowledge

Education

NVQ Level 3 in Health and Social Care

Tools

Rota planning

Care and support plan writing

Budget management

Job description

Kisharon Langdon UK is seeking a Service Manager to lead a dedicated team in North West London. You will deliver person-centred services, write care and support plans, manage rotas and oversee annual leave, appraisals and performance management in partnership with the Registered Manager.

You will ensure appropriate resources, monitor quality, and uphold CQC standards while engaging with families and the local community. A full UK driving licence and right to work in the UK are essential.