Service Manager - Inclusion

Cyrenians; Falkirk; On-site; GBP 40,000 - 56,000; Full time

Job summary

Cyrenians in Falkirk seeks a Service Manager to lead a team of outreach practitioners and work with partners across health, social care, justice, employability and community services to ensure services are delivered safely, effectively and in line with Cyrenians' values.

You will support staff, oversee performance, and help develop and sustain our work through partnership building, monitoring impact and identifying opportunities for growth across Forth Valley.

Qualifications

• Experience leading teams and managing outreach staff.
• Strong collaboration and partnership-building skills.
• Ability to monitor service performance and develop impactful reports.
• Experience with funding applications.

Responsibilities

• Lead a team of outreach practitioners across partner organisations.
• Oversee service delivery to ensure safety and quality.
• Develop partnerships to grow and sustain services.
• Produce reports and presentations to demonstrate impact.

Skills

Team leadership

Partnership building

Performance monitoring

Reporting and presentations

People-centred approach

Job description

About the role

As Service Manager, you will lead a team of outreach practitioners, working closely with partners across health, social care, justice, employability and community services, you will ensure services are delivered safely, effectively and in line with Cyrenians' values.

You will support staff to deliver high quality practice, oversee service performance and contribute to the development and sustainability of our work through partnership building, monitoring impact and identifying opportunities for growth.

This is a varied and rewarding role that combines people management, partnership working and service leadership, helping to shape and develop services across Forth Valley.

About you

You will be a collaborative and supportive leader who understands the value of partnership working and building strong relationships to achieve the best outcomes. With experience of leading teams, you will be committed to creating a positive culture where staff feel empowered and supported in their roles.

You will take a person-centred approach, both in supporting your team and in ensuring the people we work alongside receive high-quality support tailored to their individual needs. You will also be confident in demonstrating the impact of your work through reports, presentations, meetings and funding applications.

How we’ll support you

You’ll be working as part of a supportive management team, with opportunities to work closely with experienced colleagues across our Justice and Inclusion pillar, the wider organisation, and external partners. We encourage shared learning, creativity and collaboration, and you’ll be supported to make a positive impact for the people and communities we serve.

You’ll have access to regular support and supervision, opportunities for professional development, and wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About Cyrenians

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about and online.

Application notes

Closing date:Monday 2nd November 2026 at 12 noon
Interviews will be held on Monday 9th November in Falkirk.

Please note CVs will not be accepted.