Service Manager - Glossop

Lifeway’s Group; East Midlands; On-site; GBP 36,000 - 56,000; Full time

Benefits offered by this job

Real-time pay via Stream

Matched company pension

CHOICE Rewards discounts

Job summary

Lifeways in Glossop is seeking a Service Manager to lead a supported living team delivering person-centred care for adults with complex needs. You will work with an Area Manager and Regional Director to ensure outstanding services.

Based in Glossop, you will develop staff, ensure safety and regulatory compliance, and collaborate with health and social care professionals to improve outcomes. A Level 3 qualification in Health & Social Care is required; Level 5 is desirable.

Qualifications

• Minimum Level 3 qualification in Health & Social Care; Level 5 desirable or working towards it.
• Strong experience in operational and people management.
• Valid UK driver’s licence; willingness to travel locally.

Responsibilities

• Lead and develop a team to deliver high-quality, person-centred support.
• Ensure the service operates safely and in line with regulatory requirements.
• Support individuals with complex needs to achieve positive outcomes and independence.
• Drive a positive team culture through coaching, training and development.
• Collaborate with senior leadership and external professionals to improve service quality.

Skills

Operational & people management

UK driving licence

Empathy & leadership

Passion for quality care

Education

Level 3 Health & Social Care

Level 5 qualification (desirable)

Job description

At Lifeways, we support adults with learning disabilities, autism, mental health needs and complex care requirements to live independently, achieve their goals and enjoy the lives they choose.

About the Role

Role: Service Manager

Division: Supported Living

Location: Glossop

Job Description

We're looking for Service Manager who is passionate about making a real difference to the lives of people living with complex needs, while creating a positive, supportive, and high-performing culture for their team. Based in Glossop, you'll work closely with an experienced Area Manager and Regional Director to lead the delivery of outstanding care and support services for working-age adults with complex needs, including:

• Physical disabilities
• Behaviours that challenge

Responsibilities

In This Role, You Will

• Leading and developing a team to deliver high-quality, person-centred support.
• Ensuring the service operates safely, effectively, and in line with regulatory requirements.
• Supporting individuals with complex needs to achieve positive outcomes and greater independence.
• Driving a positive team culture through coaching, training, and ongoing development.
• Working closely with senior leadership and external professionals to continuously improve service quality.

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

Qualifications

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)

Required Skills

• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example
• We’re looking for individuals who embody empathy, courage, honesty, equality, and passion.

If that sounds like you, we’d love to welcome you to the team.

Preferred Skills

• Level 5 qualification in Health & Social Care (or working towards it)

Pay range and compensation package

• Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
• Matched contribution company pension scheme
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

About the Company Culture

Why Join Lifeways?

Role

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:

• Caring
• One Team
• Courageous
• Equal

You’ll Get

• Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you’re not just anyone . You’re a leader who can make a difference every single day.

Equal Opportunity Statement

A supportive, inclusive workplace culture.