Service Manager: Engineering Ops Lead with Company EV

Ex-Mil Recruitment Ltd; City of Westminster; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

10% annual performance bonus

Company electric vehicle

25 days + Bank Holidays

Company pension

Career and personal development

Job summary

Ex-Mil Recruitment Ltd is seeking a Service Manager for a London-area role focused on leading an engineering team and delivering a high-quality lift service. You will own day-to-day operations, schedule work, manage records, and maintain strong client relationships.

The position requires clear leadership, DBS clearance willingness, and a clean UK licence, with a competitive salary up to £45k plus a 10% bonus, pension, and benefits in a governance-driven environment.

Qualifications

• Proven leadership and people-management experience.
• Strong organisation and planning skills.
• Calm, decisive leadership under pressure.
• Experience with management systems, schedules and data.

Responsibilities

• Lead a team of engineers and administrators.
• Oversee daily operations and weekly performance reviews.
• Coordinate with Administration Manager for efficient processes.
• Manage key client accounts and escalation handling.
• Ensure smooth handovers when contracts go live.

Skills

Leadership

People management

Operations planning

Client relationship management

Data reporting

Education

NVQ Level 3 or equivalent

Job description

Ex-Mil Recruitment Ltd is seeking a Service Manager for a London-area role focused on leading an engineering team and delivering a high-quality lift service. You will own day-to-day operations, schedule work, manage records, and maintain strong client relationships.

The position requires clear leadership, DBS clearance willingness, and a clean UK licence, with a competitive salary up to £45k plus a 10% bonus, pension, and benefits in a governance-driven environment.