Service Manager- Domestic Violence and Abuse services

Alongside; West of England; Sur place; GBP 42 000 - 56 000; Plein temps

Résumé du poste

Alongside is seeking a Service Manager to lead Domestic Violence and Abuse housing services across BANES, Bath and Northeast Somerset. The role focuses on trauma-informed, person-centred support for vulnerable clients, and involves staff leadership, service development, and collaboration with commissioners and partners to achieve positive outcomes.

You will be responsible for ensuring services meet quality and performance targets, maintain safety and compliance, and shape regional service

Responsabilités

• Lead, motivate and develop a team delivering high-quality, trauma-informed support services.
• Ensure clients receive person-centred support that helps them achieve positive outcomes and greater independence.
• Build strong relationships with commissioners, partner agencies and other stakeholders across the BANES area.
• Drive service quality, performance and continuous improvement across multiple projects.
• Oversee housing and operational management, ensuring services remain safe, compliant and effective.

Description du poste

Service Manager- Domestic Violence and Abuse services

We are looking for an experienced and passionate Service Manager to lead our Domestic Abuse Housing services across the BANES (Bath & Northeast Somerset) area.

This is an exciting leadership opportunity for someone who is committed to delivering high-quality, trauma-informed support for people experiencing social exclusion, including survivors of domestic abuse. You will be responsible for managing local projects, leading and developing staff teams, driving service improvements, and ensuring contractual, quality, and performance targets are achieved.

Working closely with commissioners, partner agencies, and the wider Alongside leadership team, you will ensure services remain person-centred, strength-based, and focused on achieving positive outcomes for clients. You will maintain a visible presence within services, support staff to deliver excellent client support, and help shape service development across the region.

What You’ll Be Doing

• Lead, motivate and develop a team delivering high-quality, trauma-informed support services.
• Ensure clients receive person-centred support that helps them achieve positive outcomes and greater independence.
• Build strong relationships with commissioners, partner agencies and other stakeholders across the BANES area.
• Drive service quality, performance and continuous improvement across multiple projects.
• Oversee housing and operational management, ensuring services remain safe, compliant and effective.