Service Manager at Abbott House

Shaw healthcare (Group) Ltd; Oundle; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Employee Ownership Trust bonus

30 days annual leave

Professional development programmes

GP Online access

Refer a Friend scheme

Discounts

Job summary

Shaw healthcare seeks a Service Manager for Abbott House, a 40-bed specialist care home. You will lead a compassionate team to deliver outstanding, person-centred care and ensure residents receive support to live life to the fullest.

You will oversee occupancy, budgets and resources, maintain compliance with CQC standards, and drive continuous quality improvement while promoting staff development and meaningful activities for residents.

Qualifications

• Experience leading a care home or similar size/service.
• Proven ability to lead, motivate and develop teams.
• Experience managing budgets, occupancy and operational performance.
• Strong knowledge of CQC standards and quality assurance.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and inspire your team to consistently deliver exceptional, person-centred care.
• Provide visible, approachable leadership throughout the home.
• Build strong relationships with residents, families and healthcare professionals.
• Manage occupancy, budgets and resources to ensure service success.
• Maintain compliance with CQC standards and relevant legislation.
• Drive quality improvement through governance and audits.
• Support recruitment, onboarding and development of colleagues.
• Promote meaningful activities and independence for residents.

Skills

Team leadership

Budget management

Communication

Care quality

Job description

Service Manager - Abbott House
Salary: £47,500 per annum
Hours: 37.5 hours per week
Lead with Compassion. Inspire Your Team. Shape the Future of Care.
Are you an experienced and ambitious Home Manager looking for your next opportunity? Do you thrive on leading teams, delivering exceptional standards of care and creating a positive environment where residents and colleagues can flourish?
At Shaw healthcare, we're looking for a dedicated Service Manager to lead our welcoming 40-bed specialist care home, where you'll have the opportunity to make a real difference every day.
You'll work alongside a committed team to deliver high-quality, person-centred care, building strong relationships with residents, families, GPs and local healthcare professionals to ensure every individual is supported to live life to the fullest.
Everything we do is guided by our core values of Wellness, Happiness and Kindness.
Why Join Shaw Healthcare?
At Shaw Healthcare, our people are at the heart of everything we do.
We're proud to be one of the UK's leading health and social care providers and the largest Employee Ownership Trust in the healthcare sector. With 76% of the company owned by our employees, our colleagues play a genuine role in shaping the future of our organisation and share in its success.
What We Offer

• Salary of £47,500 per annum
• 37.5-hour working week
• Employee Ownership Trust annual tax-free bonus (colleagues have received up to £2,850 to date)
• 30 days annual leave
• Tailored professional development programmes
• 24/7 GP Online access through our healthcare app
• Refer a Friend Scheme with rewards of up to £1,000
• Retail, leisure, holiday and travel discounts
• The opportunity to lead a well-established service with the support of an experienced senior leadership team

About The Role
As Service Manager, you'll have overall responsibility for the day-to-day leadership and performance of the home, ensuring residents receive outstanding care while supporting your team to achieve their full potential.
You’ll create a culture where quality, kindness and continuous improvement are embedded in everything you do.
Your Responsibilities Will Include

• Leading and inspiring your team to consistently deliver exceptional, person-centred care.
• Providing visible, approachable and supportive leadership throughout the home.
• Building strong relationships with residents, families and healthcare professionals.
• Managing occupancy, budgets and resources to ensure the continued success of the service.
• Maintaining compliance with CQC standards and all relevant legislation.
• Driving continuous quality improvement through effective clinical governance.
• Supporting recruitment, onboarding and development of colleagues.
• Promoting meaningful activities, independence and choice for every resident.
• Ensuring the home operates safely, effectively and in line with Shaw Healthcare's vision of providing the quality of care we would want for our own loved ones.

About You
We’re looking for a compassionate and motivated leader who is passionate about delivering exceptional care.
You’ll Have

• Previous experience managing a care home or a service of a similar size and client group.
• A proven ability to lead, motivate and develop high-performing teams.
• Experience managing budgets, occupancy and operational performance.
• Strong knowledge of CQC standards and quality assurance.
• Excellent communication and relationship-building skills.
• A caring, compassionate and values-driven approach.

Join a Team That Puts People First
This is more than a management role-it's an opportunity to lead a dedicated team, influence positive change and build your career within an organisation that genuinely invests in its people.
If you're ready to make a lasting difference and lead a service where people always come first, we'd love to hear from you.