Service Manager

Voyage Care; Woodley; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Stream pay (up to 40% pay earned)

Blue Light Card discounts

24/7/365 GP access for colleagues and家

Cash plans for colleagues

Enhanced retirement leave

Long service awards

Job summary

Voyage Care in Woodley, Reading, is seeking an experienced Registered Service Manager to lead a six-bed residential service supporting adults with learning disabilities, autism and mental health needs. The role focuses on delivering outstanding person-centred care, maintaining compliance and driving quality standards within a well-established team.

This is an opportunity to provide inspirational leadership, work with local authorities and healthcare professionals, and ensure positive outcomes

Qualifications

• Level 5 Diploma in Leadership for Health & Social Care, or working towards completion.
• 2–3 years' experience as a Deputy Manager or equivalent in a regulated care setting.
• Experience supporting individuals with Learning Disabilities, Autism and Mental Health needs.
• Strong understanding of CQC regulations, compliance requirements and quality standards.
• Excellent communication, organisational and stakeholder management skills.

Responsibilities

• Manage the day-to-day operation of the service.
• Leading, supporting and developing the staff team.
• Maintaining high standards of quality and compliance.
• Ensuring CQC and regulatory requirements are consistently met.
• Completing audits, reports and service reviews.
• Managing staffing, recruitment and performance within the service.
• Working in partnership with families, professionals and commissioners.
• Managing service budgets and resources effectively.
• Driving a positive, person-centred culture across the service.
• Participating in the on-call rota as required.

Skills

Leadership

People management

Stakeholder management

Communication

Governance

Regulatory awareness

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Registered Service Manager

Woodley, Reading

Join Voyage Care and Feel Valued

We reward your dedication with:

• Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card with hundreds of discounts at high street retailers
• 24/7/365 GP access for colleagues and their families
• Access to cash plans for colleagues and their families
• Enhanced retirement leave
• Long service awards

About the Role

We're looking for an experienced and passionate Registered Service Manager to lead our six-bed residential service in Woodley, Reading, supporting adults with Learning Disabilities, Autism and Mental Health needs.

This is a well-established service with a settled and experienced team, creating an excellent opportunity for a strong and confident leader to build on existing strengths, drive quality standards and continue delivering outstanding person-centred support.

As Registered Service Manager, you will work closely with local authorities, healthcare professionals, families and internal stakeholders to ensure the people we support achieve positive outcomes, maximise their independence and lead fulfilling lives. You will provide inspirational leadership to your team, ensuring the service remains compliant, safe and focused on delivering the highest standards of care and support.

Key Responsibilities

You will be responsible for:

• Managing the day-to-day operation of the service
• Leading, supporting and developing the staff team
• Maintaining high standards of quality and compliance
• Ensuring CQC and regulatory requirements are consistently met
• Completing audits, reports and service reviews
• Managing staffing, recruitment and performance within the service
• Working in partnership with families, professionals and commissioners
• Managing service budgets and resources effectively
• Driving a positive, person-centred culture across the service
• Participating in the on-call rota as required

About You

We're looking for a confident and experienced manager who has:

• Previous experience as a Registered Manager or Deputy Manager within a regulated care setting
• Experience supporting people with Learning Disabilities and associated complex needs
• A strong understanding of CQC regulations and compliance requirements
• Excellent leadership and people management skills
• Experience driving quality and service improvement
• A passion for delivering outstanding person-centred care

Essential Criteria

• Level 5 Diploma in Leadership for Health & Social Care, currently working towards completion, or willing to undertake the qualification
• 2-3 years' experience in a Deputy Manager, Service Manager or equivalent leadership role within a regulated care environment
• Experience supporting individuals with Learning Disabilities, Autism and associated Mental Health needs
• Strong understanding of CQC regulations, compliance requirements and quality standards
• Ability to lead, motivate and develop teams to deliver high-quality, person-centred support
• Sound knowledge of governance, safeguarding and regulatory frameworks
• Excellent communication, organisational and stakeholder management skills

Why Choose Us?

We embrace people's differences and encourage you to Be You. If you've got the passion to make someone's life better, we can provide the training and development opportunities you need to build a rewarding career.

We encourage our colleagues to Grow Together through excellent training, development and career progression opportunities within a sector-leading organisation.

This is an exciting opportunity for an experienced leader looking to make a genuine difference within a stable service and support a dedicated team to achieve the very best outcomes for the people we support.