Service Manager

Vertu Motors plc; Nelson; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading UK automotive retailer as a Service Manager in a state-of-the-art dealership. You will enhance customer satisfaction and drive operational efficiency while leading a talented team. This role offers clear career progression, a competitive salary, and exceptional benefits in a prestigious working environment.

Benefits

25 days holiday + bank holidays

Enhanced maternity & paternity

Preferential service rates

Colleague purchase scheme

Pension

Share incentive scheme

Qualifications

• Proven success as a Service Manager ideally with a prestige brand.
• Strong communication, organizational, and leadership skills.
• Track record of delivering impressive results in performance and profitability.

Responsibilities

• Implement and maintain effective processes to achieve top-tier customer satisfaction.
• Control costs while maintaining quality standards and service excellence.
• Lead, motivate, and develop your team to exceed business objectives.

Skills

Communication

Organizational Skills

Leadership

Job description

Vertu Land Rover Nelson

Are you an experienced Service Manager looking for an exciting new opportunity? Join Vertu Land Rover Nelson, part of one of the largest and most successful motor retailers in the UK. With a £3.6 million state-of-the-art redevelopment, our dealership now boasts a modern showroom, extended forecourt, and cutting-edge service areas, designed to enhance both customer and employee experiences.

Now is the perfect time to join our team, especially if you're looking for a company with a strong growth strategy that offers clear career progression opportunities. We are offering a £50,000 Basic Salary with £70,000 OTE + Exceptional Company Benefits

Why Join Us?

• Premium Facilities – Work in a top-tier dealership with the latest tools and technology.
• Commitment to Excellence – Be part of the esteemed Land Rover UK network, where we set the standard for customer service and vehicle care.
• Talented Team – Lead a highly skilled Technician and Management team, with the opportunity to develop and expand the department further.
• Career Growth – We invest more in our colleagues' development than any other retailer, providing ongoing training and career progression.
• Fantastic Benefits – Including 25 days holiday + bank holidays, enhanced maternity & paternity, preferential service rates, colleague purchase scheme, pension, and share incentive scheme.
  
  
  

The Role

• As Service Manager, you will: Implement and maintain effective processes to achieve top-tier customer satisfaction.
• Control costs while maintaining quality standards and service excellence.
• Ensure compliance with manufacturer and group standards.
• Lead, motivate, and develop your team to exceed business objectives.
• Drive performance, profitability, and operational efficiency.
• Foster a safe and productive working environment.
  
  
  

Who We’re Looking For

You’ll have proven success as a Service Manager ideally with a prestige brand and a track record of delivering impressive results in performance, profitability, and team leadership. With strong communication, organizational, and leadership skills, you will drive the business forward while ensuring exceptional customer service.

We are confident we have the brand of the future—and we need talented individuals like you to help us achieve our ambitious vision.

If you’re ready to take the next step in your career, apply today and join a company that values your growth, success, and future!