Service Manager

Community Integrated Care; Liverpool; On-site; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Salary £40,000–£43,000 per year

25 days annual leave + bank holidays

Pension scheme

Casual dress code

Flexible working hours

DBS / PVG paid

Job summary

Community Integrated Care is seeking a Service Manager in Liverpool to lead a team in a Mental Health Nursing Home. You will oversee staff, ensure safe, person-centred care, and coordinate with families and external agencies. A Level 5 Leadership & Management qualification and CQC familiarity are preferred.

The role offers 37.5 hours per week, a salary of £40,000–£43,000, and a supportive environment with development opportunities. DBS/PVG costs covered and flexible working options available.

Qualifications

• Experience leading health and social care teams.
• Level 5 Leadership and Management qualification.
• Experience developing and managing support plans.
• Willing to be CQC registered.

Responsibilities

• Manage and support staff, including roasters and supervision.
• Ensure high-quality, person-centred care across the service.
• Handle safeguarding concerns and ensure CQC compliance.
• Oversee day-to-day operations, budgets and health & safety.

Skills

Leadership experience

Developing and managing support plans

Compassionate and confident

Community focus

Education

Level 5 Leadership & Management

Tools

CQC knowledge

Job description

The opportunity and what makes Community Integrated Care a great place to work

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Manager based in Liverpool.

Benefits & USP’s:

• Salary of£40,000 to £43,000 per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave plus bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role:

Working closely with the Regional Manager you will be responsible for leading a team of support workers across one Mental Health Nursing Home in Liverpool

Our Support Needs & Challenges

You will be supporting adults within this nursing home with complex mental health concerns.

Our Shifts

Monday to Friday, Flexibility required to cover the needs of the service

Shift Requirement

Days

Contract

Permanent - 37.5 hours per week

UK Driving License Required?

Preferred

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day‑to‑day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

We’re searching for someone who leads with both compassion and confidence:

• A kind heart and a flexible, can‑do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

You’ll be someone who can confidently support and guide your team, ensuring every individual receives the safe, high-quality care they deserve.

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systemsGood understanding and knowledge of CQC requirements
• Ideally been registered with CQC previously or must be willing to be CQC registered

Qualifications

To succeed in this role, you’ll hold a relevant professional qualification, such as:

• Level 5 in Leadership and Management
• Must have the relevant experience, ideally have been registered with CQC before

About you:

What We're Looking For

At Community Integrated Care, we know it takes someone special to work in social care. We hire based on values and experience, welcoming people from all walks of life.

Have questions about the role?

Reach out to our Recruitment Specialist, Rachel Mortimer, at [e-mail].

Need adjustments during the process?

Email [e-mail].

We’re proud to be an Equal Opportunities and Disability Confident employer.