Service Leader Level 2

Community Integrated Care; Liverpool; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Holidays 25 days + bank holidays

Pension scheme

Multi award-winning charity

Supportive leadership

No uniforms

Guaranteed shifts

Shopping discounts

Ongoing training & career progression

Recommend-a-Friend bonus

Financial hardship fund

Wellbeing investment

Free DBS check

Spend whole shift with one person

Job summary

Community Integrated Care is seeking a Service Leader in Liverpool to head a cluster of supported living services. You will lead a team of support workers, ensure person-centred care, and collaborate with families and external agencies to deliver high-quality services.

The role requires strong leadership in health and social care, with a passion for helping people live independent lives. Driving license is part of the requirements, and shifts are Monday to Friday, 9am–5pm with flexibility.

Qualifications

• NVQ Level 3 or above - Desirable
• Must have the relevant experience
• Experience developing and managing intensive support plans

Responsibilities

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

Skills

Leadership within health & social care

Compassionate & confident

People development

Job description

The opportunity and what makes Community Integrated Care a great place to work

Are you a caring and compassionate person looking to lead a team within health & social care?

Do you love developing others and want to make a difference to lives of the people we support?

Then maybe this service leader role is for you

Why You’ll Love Working With Us:

• £31,847 – because your time and care are valuable
• Holidays – 25days plus bank holidays – Have a great work life balance
• Pension Scheme – Save for your future
• Do what you love – hobbies, chats, walks, cooking… it’s all part of the job
• Multi award-winning charity – we reinvest profits into YOU and the people we support
• Supportive leadership – we’ve got your back, always
• No uniforms – just comfy, casual clothes
• Guaranteed shifts – guaranteed contracted hours every week and rotas issued 4-6 weeks in advance
• Shopping discounts – because treats are important
• Ongoing training & career progression – grow with us
• Recommend-a-Friend bonus – bring your besties and get rewarded with Love2Shop vouchers
• Financial hardship fund – we’re here when life gets tough
• Wellbeing investment – your health matters
• Free DBS check – we’ve got it covered
• Spend your whole shift with one person – build real connections

About Community Integrated Care

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role

Working closely with the Regional Manager, you will be responsible for leading a team of support workers across a cluster of supported living services in Liverpool

Our Support Needs & Challenges

You will be supporting adults with learning disabilities, autism, and physical disabilities to thrive in their own home!

Our Shifts

Monday to Friday, 9am till 5pm with flexibility needed

Shift Requirement

Days

Contract

Permanent - 37.5 hours per week

UK Driving License Required? Essential

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

We’re searching for someone who leads with both compassion and confidence:

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

You’ll be someone who can confidently support and guide your team, ensuring every individual receives the safe, high-quality care they deserve.

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing intensive support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systems

Qualifications

To succeed in this role, you’ll hold a relevant professional qualification, such as:

• NVQ Level 3 or above - Desirable
• Must have the relevant experience

What We're Looking For

At Community Integrated Care, we recognise that great leadership in social care comes from more than just experience. We’re looking for individuals who lead with values, inspire others, and are committed to delivering outstanding support. Whether you’re an experienced Registered Manager, a senior leader ready for your next challenge, this could be the role for you

We’re proud to be an Equal Opportunities and Disability Confident employer.