Service Leader Level 3

Community Integrated Care; Leicester; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Salary £36,794

Holidays 33 days incl. BH

Pension

Training & progression

Recommend-a-Friend bonus

Wellbeing

Supportive leadership

Discounts

Job summary

Community Integrated Care is seeking a dedicated Service Leader (Level 3) in Leicester LE2 & LE3 to lead a team of Support Workers delivering person-centred care across supported living services. The role emphasizes safeguarding, CQC compliance, and collaborative work with families and external partners.

You will oversee day-to-day operations, budgets, and staff development, with one aim: to enable adults with learning disabilities, autism and physical disabilities to live independent,

Qualifications

• Experience leading staff in health and social care settings.
• NVQ Level 3 or equivalent qualification.
• Commitment to safeguarding and person-centred care.

Responsibilities

• Manage rotas, supervision and performance of staff.
• Ensure high-quality, person-centred care and safety.
• Oversee budgets, audits and health & safety compliance.

Skills

Staff management

Rotas

Supervision

Performance management

Safeguarding

CQC compliance

Budget oversight

Stakeholder liaison

Education

NVQ Level 3

Job description

The opportunity and what makes Community Integrated Care a great place to work

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader Level 3 based in Leicester LE2 & LE3 postal code areas.

Are you a caring and compassionate person looking to lead a team within health & social care? Do you love developing others and want to make a difference to the lives of the people we support?

Service Leader (Level 3) role is for you!

Why You'll Love Working With Us:

• £36,794
• Holidays - 33 days inclusive of bank holidays
• Pension Scheme
• Multi award-winning charity
• Supportive leadership
• Shopping discounts
• Ongoing training & career progression
• Recommend-a-Friend bonus
• Wellbeing investment

About Community Integrated Care

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the Care in the Community agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we've remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you'll be supporting & more about the role:

Working closely with the Management team, you will be responsible for leading a team of Support Workers across supported living services in the Leicester area LE2 & LE3.

Our Support Needs & Challenges

You will be supporting adults with learning disabilities, autism and physical disabilities to thrive in their own homes!

Working hours

Monday to Friday, 9am - 5pm (with some flexibility available for the start and end times of your day)

Contract

Permanent - 37.5 hours per week

UK Driving License Required?

Yes and own vehicle

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What We're Looking For

At Community Integrated Care, we recognise that great leadership in social care comes from more than just experience. We're looking for individuals who lead with values, inspire others and are committed to delivering outstanding support. Whether you're an experienced Registered Manager, a Senior Leader or an experienced Senior or Deputy ready for your next challenge, this could be the role for you.

With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

About you:

• Be positive, proactive, and approachable
• Have experience developing and managing intensive support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systems

Qualifications

• NVQ Level 3 or above

What You'll Bring

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

You’ll be someone who can confidently support and guide your team, ensuring every individual receives the safe, high-quality care they deserve.

We're proud to be an Equal Opportunities and Disability Confident employer.