Service Manager

Voyage-Care; Leyland; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Stream - access up to 40% of earnedpay

Blue Light Card (funded)

GP and wellbeing support 24/7/365

Cash plans for colleagues and families

Enhanced retirement leave

Long service awards

Ongoing learning and career growth

Job summary

Voyage Care seeks an experienced Registered Service Manager to lead a Leyland residential service with a stable staff team and diverse support needs. You will drive quality, embed best practice and oversee day-to-day operations, occupancy, budgets and performance.

You will lead, develop and motivate staff, ensuring compassionate, person-centred care while maintaining compliance with CQC and regulatory standards. DBS checks and references will be required.

Qualifications

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Ability to lead, develop and motivate teams.
• Experience managing performance and driving accountability.

Responsibilities

• Lead, motivate and develop an established team.
• Drive high-quality, person-centred support and outcomes.
• Manage performance, supervisions and staff development.
• Ensure compliance with CQC and organisational standards.
• Complete audits, quality checks and action plans.
• Oversee occupancy, budgets and service performance.
• Collaborate with families, local authorities and healthcare professionals.
• Provide leadership to the management structure.

Skills

Leadership

People management

CQC knowledge

Team development

Budget management

Education

Level 5 Health & Social Care

Job description

Registered Service Manager- Leyland, Lancashire

Join Voyage Care and Lead a Service Where You Can Make a Genuine Impact

We're looking for an experienced and ambitious Registered Service Manager to lead one of our established residential services in Leyland.

This is an exciting opportunity for a manager who thrives in a fast-paced environment, enjoys developing teams, and is passionate about delivering outstanding person-centred support. You'll be joining a vibrant, fully occupied service with a stable staff team and a diverse range of support needs, making every day varied, rewarding, and engaging.

We're looking for a leader who won't simply maintain standards but will continue to drive quality, embed best practice, and support the service's ongoing development.

What You'll Be Doing

As Registered Service Manager, you'll have overall responsibility for the day-to-day running of the service, including:

• Leading, motivating and developing an established team.
• Driving high-quality, person-centred support and positive outcomes.
• Managing performance, supervisions, appraisals and staff development.
• Maintaining compliance with CQC, regulatory and organisational standards.
• Completing audits, quality checks and action plans.
• Managing occupancy, budgets and service performance.
• Working closely with families, local authorities and healthcare professionals.
• Providing leadership to an existing management structure, including a Deputy Manager and Senior Support Workers.

Who We're Looking For

This role would suit an experienced Registered Manager, Service Manager, or an exceptional Deputy Manager ready for their next challenge.

We're particularly keen to hear from candidates with experience supporting adults with:

• Complex needs
• Mental health needs
• Learning disabilities
• Autism
• Brain injury or neurological conditions

To Be Successful You'll Need

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Experience leading, developing and motivating teams.
• Confidence managing performance and driving accountability.
• A Level 5 qualification in Health & Social Care (or willingness to achieve).
• A passion for continuous improvement and delivering outstanding care.

Why Join Voyage Care?

We reward your dedication with:

• Stream - access up to 40% of your earned pay when you need it.
• Funded Blue Light Card.
• 24/7/365 GP and wellbeing support for you and your family.
• Cash plans for colleagues and their families.
• Enhanced retirement leave.
• Long service awards.
• Ongoing learning, development and career progression opportunities.

Why This Role?

This is an excellent opportunity for a strong manager who enjoys being visible, hands-on and making a difference. You'll inherit a stable service with solid foundations and play a key role in shaping its future, developing the team, driving quality, and ensuring the people we support continue to live fulfilling and meaningful lives.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.