Service Manager

Brook Street; Lancashire; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Excellent training and career pathway

Leadership & Management qualification

Collaborative team culture

£32,691 salary + 210 hours annualleave

Mental Health & Wellbeing programmes

Fundraising events

Job summary

Brook Street is seeking a Service Manager to lead a small 8-bed supported living service in Blackpool for adults with mental health needs and complex care requirements.

You will provide strong leadership to support teams, manage supervision, plan daily tasks and risk assessments, and ensure high standards of safeguarding and person-centred care on site. The role requires 37.5 hours per week with a 3-day management presence and a 1-in-5 on-call rota.

Qualifications

• Experience in similar adult care settings with mental health issues.
• Strong safeguarding knowledge and person-centred care.
• Excellent communication with staff, families and external partners.
• Ability to motivate teams and drive performance improvements.
• Flexible with on-call duties (1 in 5 weeks) and meetings off-site.

Responsibilities

• Oversee leadership and management of an 8-bed supported living service.
• Provide strong leadership, supervise, coach and mentor the team.
• Plan and coordinate daily tasks, assessments, support plans and risk assessments.
• Manage risk and oversee medication audits.
• Maintain accurate records and prepare reports; attend meetings.
• Liaise with colleagues and external professionals.
• Promote dignity, respect and safeguarding in daily practice.
• Manage on-site duties: 3 days management plus 15 hours rota.
• Permanent role, 37.5 hours per week on site.

Skills

Leadership

Communication

Organisational skills

Safeguarding

People management

Education

Level 3 Health and Social Care

Level 5 Leadership & Management

Job description

Service Manager - Blackpool

Are you ready to make a difference and join a values-led organisation committed to delivering high-quality adult care services for people with mental health, and learning disabilities?
Are you seeking a new challenge, somewhere where you can share your skills and knowledge as a leader? If so we're seeking a skilled Service Manager to join their supported living service in Blackpool.

The role:

• To oversee the leadership and management of a small 8 bedded supported living service for adults with mental health issues and complex needs.
• Provide strong leadership to support teams, including managing supervisions, coaching and mentoring your team to ensure outcomes and objectives are met.
• Plan, manage and co-ordinate daily tasks and complete assessments, support plans and any risk assessments.
• Risk management and oversee medication audits.
• Maintain accurate records, report writing and attending meetings.
• Liaise with all colleagues and professionals.
• Promote a positive culture that values dignity, respect, and safeguarding at all times.
• Work on site which will include 3 days of management duties and 15 hours on rota with flexibility required. Oversight of your rotas and staffing levels.
• Permanent role 37.5 hours per week on site.

About YOU:

• This role will suit a Deputy Manager ready for their next step up into a Service Manager role, or indeed a Service manager seeking a new challenge and opportunity.
• To have demonstrable leadership skills, including the ability to motivate teams and drive performance improvements.
• Experience and knowledge of working in similar settings with adults with mental health issues.
• Strong understanding of safeguarding principles and the importance of maintaining safe, person-centred care.
• Excellent communication skills, with the ability to engage professionally with staff, families, and external partners.
• Strong organisational skills, with the ability to manage priorities, maintain records, and support audits.
• Relevant social care qualifications are not essential as training will be provided however if you hold your Level 3 in Health and Social Care, or your Level 5 in Leadership & Management this will be desirable.
• A positive and professional approach to your role which will include the ability to communicate well, support your teams and work to deliver the best outcomes for the people being supported.
• You will be flexible as there will be on call duties ( 1 in 5 weeks) and extra payment of £10 per day.
• Car driver isn't essential however there will be a requirement to be able to attend manager and other meetings off site every few months.

Benefits:

• Excellent training and career pathway programmes available
• Opportunity to complete qualifications in leadership and management and more
• A collaborative and team work culture
• Competitive salary of £32,691 with 210 hours of annual leave which will increase by 1 day per year up to 5 years.
• A rewarding leadership opportunity!
• Opportunity to attend events and Award ceremonies!
• Access to Mental Health and Well-being programmes
• Opportunity to be involved in fundraising events

If you're ready to lead with purpose and make a real difference in adult care services, we'd love to hear from you.