Service Manager

Cardiff and Vale University Health Board; Ipswich; On-site; GBP 60,000 - 70,000; Full time

Job summary

East Suffolk & North East Essex Foundation Trust in Ipswich is seeking a Service Manager to join the Maternity Services management team. You will provide operational leadership to designated departments, working with Clinical Service Directors and Heads of Operations to ensure delivery against quality standards within budget.

This role offers opportunities to develop leadership, drive service development and innovation, and contribute to patient care excellence across East Suffolk and North East

Qualifications

• Degree level or equivalent with demonstrable management experience.
• Postgraduate Diploma in Management or equivalent.
• Masters level knowledge or qualification in health service management.

Skills

NHS budget management

Project / Change management

Multidisciplinary team leadership

Stakeholder engagement

Portal User

Education

Degree level or equivalent

Postgraduate management qualification

Health service management qualification

Job description

An exciting opportunity has arisen to join our operational management team within Maternity Services at ESNEFT as a Service Manager. This post is cross-site., In conjunction with the General Manager, to provide operational management support to the services within the designated departments/ services of responsibility, within the Division. This will be undertaken jointly with the respective Clinical Service Directors and the Head of Operations for the Division In conjunction with the General Manager to manage all aspects of operational delivery within the relevant clinical specialties of East Suffolk & North East Essex Foundation Trust to agreed quality standards and within the resource and income base available, to support the Trust's development as a clinically led organisation., For full details of the responsibilities and duties of this role please see the attached job description.
This role is ideal for a dynamic individual looking to expand their knowledge and leadership experience within the NHS. Working with a team of dedicated healthcare professionals to deliver our service, you will be able to develop your operational and management skills in a supportive and innovative atmosphere. This role plays a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do. If you have an interest in developing your operational leadership skills as well as welcoming service development and innovation then we are very interested in hearing from you.,

• Educated to degree level of equivalent demonstrable experience.
• Post graduate diploma in Management or equivalent experience.
• Knowledge and skills to Masters level through relevant experience or qualification, Health service management qualification or equivalent experience., Evidence of managing clinical services
• NHS budget management experience
• Project or Change management
• Experience of leading on projects involving multidisciplinary staff in order to improve service delivery / performance
• Proven experience in any of the following: NHS waiting list management ;Administration management ; Customer Care; Staff supervision; Experience of working with multi-disciplinary teams; Portal User

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A