Operational Coordinator

East Suffolk and North Essex NHS Foundation Trust; Colchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous pension scheme

27 days annual leave (pro rata)

NHS discounts

Job summary

East Suffolk and North Essex NHS Foundation Trust is seeking an Operational Coordinator to support the Gynaecology and Maternity Services at Colchester Hospital. The role focuses on coordinating day-to-day operations to ensure safe, efficient patient care.

You will work closely with clinical teams, managers, and support services to optimise workflows, staffing, and capacity, while maintaining calm, clear communication across multidisciplinary teams.

Qualifications

• Experience in an operational, administrative, or coordination role (NHS or healthcare experience desirable).
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and adapt to change.
• Confidence working with data, systems, and multiple stakeholders.
• Genuine commitment to delivering high-quality patient care.

Responsibilities

• Coordinating daily operational activity across Gynaecology and Maternity services including managing a large team of administrators.
• Supporting patient flow, capacity management, and escalation processes.
• Liaising with midwives, clinicians, ward teams, and corporate services.
• Monitoring staffing levels and supporting safe workforce deployment.
• Using data and systems to support effective decision-making.
• Contributing to service improvement and quality initiatives.

Skills

Organised

Communication

Data skills

Stakeholder mgmt

Tools

EPR

Job description

We're looking for an Operational Coordinator to join our Gynaecology and Maternity Services at Colchester Hospital. This is a fantastic opportunity to play a key operational role within a supportive, multidisciplinary service at the heart of patient care.

As an Operational Coordinator, you'll be central to the smooth and safe running of our Gynaecology and Maternity services. Working closely with clinical teams, managers, and support services, you'll help coordinate day-to-day operations, manage patient flow, and respond effectively to the changing demands of a busy service.

You’ll be a calm, confident presence who can prioritise, communicate clearly, and keep services running efficiently - even when things get busy.

Responsibilities

• Coordinating daily operational activity across Gynaecology and Maternity services including managing a large team of administrators.
• Supporting patient flow, capacity management, and escalation processes
• Liaising with midwives, clinicians, ward teams, and corporate services
• Monitoring staffing levels and supporting safe workforce deployment
• Using data and systems to support effective decision-making
• Contributing to service improvement and quality initiatives

Key Qualifications & Experience

• Are you an organised, proactive problem-solver who thrives in a fast-paced healthcare environment? Do you want a role where your work genuinely makes a difference to women every single day?, Experience in an operational, administrative, or coordination role (NHS or healthcare experience desirable)
• Strong organisational and time-management skills
• Excellent communication and interpersonal skills
• Ability to remain calm under pressure and adapt to change
• Confidence working with data, systems, and multiple stakeholders
• A genuine commitment to delivering high-quality patient care

Benefits

• We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
• Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bringwhat'swidely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A