Service Lead - Transfer of Care / Frailty

Transformation Unit; Tees Valley; Hybrid; GBP 58,000 - 65,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking a Service Lead for Transfer of Care / Frailty at Band 8a. The role drives safe, high-quality, evidence-based clinical services across the Unit and coordinates with Operations Managers, Nursing leaders, and Clinical Directors to deliver patient care within budget constraints.

The post requires leadership of team leaders and senior staff, development of service strategy, and collaboration across the local health system to meet NHS priorities.

Qualifications

• Degree or Diploma AHP / Social Work.
• HCPC / BASW registered.
• Evidence of recent professional development.

Responsibilities

• Lead and manage Services within the Transfer of Care Directorate.
• Contribute to medium/long-term strategy for services.
• Ensure safe staffing levels and monitor expenditure.
• Provide leadership to senior staff and teams across multiple sites.

Skills

Leadership in management

Clinical leadership

Project management

Change management

Financial planning

Education

AHP/Social Work degree or diploma

HCPC/BASW registration

Evidence of CPD

Job description

Main area Administration Grade Band 8a Contract Fixed term: 2 years (2 years from start date) Hours Full time - 37.5 hours per week Job ref 328-COR-8304658

Employer South Tees Hospitals NHS Foundation Trust Employer type NHS Site The James Cook University Hospital Town Middlesbrough Salary £57,528 - £64,750 per annum (pro rata) Salary period Yearly Closing 17/11/2026 23:59

Service Lead - Transfer of Care / Frailty

Band 8a

Job overview

This role will ensure safe, high quality, evidence based clinical services are delivered to patients across UHT. It will work in close collaboration with the Operations Managers and Senior Operations Managers, Head of AHP Professions, Deputy Chief AHP, Head of Nursing/Deputy Head of Nursing, Clinical Director. The post holder will be responsible for providing leadership and management to Team Leaders / Service Leads / Senior AHP staff / Nursing staff within his/her area of responsibility, ensuring high quality patient care is delivered within available resources and in line with University Hospitals Tees overarching strategic objectives.

Main duties of the job

To be accountable for a number of Services within the Transfer of Care Directorate.

To make significant contribution to the development of the medium to long-term strategy for these services provided by the Clinical Service Unit and to ensure that the fundamental aspects of care are in place.

The Senior Clinical Professional will provide leadership that inspires, motivates and empowers, working in collaboration with Care Groups and other Organisations across the local system.

The post holder will be responsible for coordinating safe standards of care, monitoring and controlling expenditure, monitoring the quality of clinical support and environment and ensuring safe staffing levels at all times.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications

• Degree or Diploma AHP / Social Work
• Health and Care Professions Council (HCPC) / British Association of Social Workers (BASW) registered
• Evidence of recent relevant professional development.

Knowledge and Skills

• Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery.
• Evidence of a strong understanding of professional clinical management, with knowledge of national and local professional therapy agendas and key priorities.
• Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc. or comparable service improvement methodologies. A strong knowledge of change and project management processes.
• sound understanding of the NHS current legislation and national strategy.
• Comprehensive knowledge of financial and commissioning framework and experience of workforce and capacity planning. Knowledge of budgetary planning and cost improvement planning processes.

Experience

• Demonstrable experience in management, including direct line management responsibility
• Evidence of continuing professional development.
• Experience and evidence of creative strategic thinking.
• Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together.
• Experience of translating strategic goals into effective operational plans and objectives
• Proven track record of achievement in: o Achieving healthcare targets o Partnership working o Pro-active performance management o Delivering challenging objectives to a deadline • Experience in capacity and service planning within an acute health care

Important - Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS)
It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who arenew to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Qualifications
Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted.You will also be required to provide original copies as part of the pre-employment check screening.

New Starters – Probationary Period

For any new employees commencing employment with South Tees Hospitals NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).
Employment References

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested toensure e-mail addressesfor all referees are included on their application form. Personal references are not acceptable.

Working Hours

If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

Equality, Diversity and Inclusion

Everything we do is shaped by our values: Respect, Support, and Collaborate.

At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.

We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.

We are here to supportyou throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.

Supporting disabled people and people with long‑term conditions

We are a Disability Confident committed employer aspiring to become a lead employer in 2026.

This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process.

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship hereWork in the UK - GOV.UK ( www.gov.uk ).

Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or social care, you may be eligible to apply for the Health and Care Worker visa instead.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.