Service Improvement & Projects Coordinator

Wokingham-Borough-Council; Wokingham; Presencial; GBP 33.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Annual Leave

GP Helpline

Employee Assistance Programme

Free Onsite Gym

Car & Cycle to Work schemes

Local & Lifestyle Discounts

Descripción de la vacante

Wokingham Borough Council is recruiting a Service Improvement & Project Support Officer to join the Executive Business Support team on a full-time, permanent basis. The role supports improvement, transformation and operational projects in Children's Services, strengthening data quality and governance to help services run effectively.

You will help prepare for inspections, manage trackers and reports, and coordinate pre- and post-inspection activity with Ofsted.

Formación

• Highly organised with the ability to manage competing priorities.
• Ability to identify opportunities to improve processes and ways of working.
• Excellent written and verbal communication skills.
• Ability to build positive relationships with colleagues and stakeholders at all levels.
• Proficiency with Microsoft Office applications, including Excel and PowerPoint.
• Takes initiative and can work independently.

Responsabilidades

• Coordinate and support service improvement activity across Children's Services Service Delivery teams, reviewing operational processes and identifying opportunities to improve consistency, resilience and service effectiveness.
• Undertake process mapping and support the development of improvement plans, identifying gaps and inefficiencies and strengthening procedures, systems or working practices.
• Maintain trackers, action plans and project documentation to monitor priorities and actions, ensuring progress is recorded and followed up.
• Support reporting and escalation by collating updates, preparing progress information and reports on improvement projects, identifying risks and escalating matters.
• Support Ofsted inspection planning and service readiness, including logistics, coordination for pre- and post-inspection activities and evidence gathering.

Conocimientos

Highly organised

Prioritisation

Communication

Stakeholder relationships

Microsoft Office

Initiative

Herramientas

Excel

PowerPoint

Descripción del empleo

Wokingham Borough Council is recruiting a Service Improvement & Project Support Officer to join the Executive Business Support team on a full-time, permanent basis. The role supports improvement, transformation and operational projects in Children's Services, strengthening data quality and governance to help services run effectively.

You will help prepare for inspections, manage trackers and reports, and coordinate pre- and post-inspection activity with Ofsted.