Children's Services Transformation & Projects Coordinator

Wokingham Borough; Wokingham; Híbrido; GBP 33.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Annual Leave

GP Helpline

Employee Assistance Programme

Free Onsite Gym

Salary Sacrifice Schemes

Local & Lifestyle Discounts

Move through Menopause Course

Sports & Social Group Activities

Descripción de la vacante

Wokingham Borough Council is seeking a Service Improvement & Project Support Officer to join the Executive Business Support team on a full-time, permanent basis. You will support improvement, transformation and operational projects in Children's Services, helping ensure data quality, governance and timely assurance activity.

The role involves coordinating improvement activity, mapping processes, maintaining trackers and assisting with Ofsted readiness and inspection planning, with opportunities

Formación

• Highly organized and able to manage competing priorities.
• Ability to identify opportunities to improve processes and ways of working.
• Excellent written and verbal communication skills.
• Ability to build positive relationships with colleagues and stakeholders at all levels.
• Proficiency with Microsoft Office applications, such as Excel and PowerPoint.
• Takes initiative and can work independently.

Responsabilidades

• Coordinate and support service improvement activity across Children's Services Service Delivery teams, including reviewing operational processes and identifying opportunities to improve consistency, resilience and service effectiveness.
• Undertake process mapping and support the development of improvement plans, including identifying gaps, inefficiencies and areas where procedures, systems or working practices could be strengthened.
• Maintain trackers, action plans and project documentation to monitor agreed priorities, improvement activity and operational actions, ensuring progress is clearly recorded and followed up.
• Support reporting and escalation arrangements by collating updates, preparing progress information and written reports on improvement projects, identifying risks or issues and escalating matters appropriately.
• Support Ofsted inspection planning and service readiness, including operational and administrative logistics, project coordination for pre-inspection preparation and post-inspection action planning, evidence gathering, data quality activity and preparation of the required evidence base for presentation to Ofsted

Conocimientos

Highly organized

Process improvement

Communication skills

Relationship building

MS Office (Excel/PowerPoint)

Initiative & independence

Descripción del empleo

Wokingham Borough Council is seeking a Service Improvement & Project Support Officer to join the Executive Business Support team on a full-time, permanent basis. You will support improvement, transformation and operational projects in Children's Services, helping ensure data quality, governance and timely assurance activity.

The role involves coordinating improvement activity, mapping processes, maintaining trackers and assisting with Ofsted readiness and inspection planning, with opportunities