Service Improvement Lead – Two Sites

Turning Point; England; Presencial; GBP 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

32 days holiday per year

Descripción de la vacante

Turning Point is seeking a Practice Improvement Lead to provide operational leadership across two services, guiding mobilisation and growth. The role focuses on improving care quality, embedding best practice, and aligning with Turning Point values and standards.

You will work across Hertfordshire locations and potentially other localities, leading teams, driving culture, and ensuring sustainable, high-quality services for the people we support.

Formación

• Proven operational leadership experience within health, social care, supported living, residential, or community services.
• Experience of service mobilisation, transformation, or change management.
• A track record of developing high-performing teams and leaders.
• Excellent communication, stakeholder management, and influencing skills.
• Experience managing performance, resources, and budgets.
• NVQ Level 5 in Health & Social Care is desirable.

Responsabilidades

• Leading operational delivery and service development across both services.
• Supporting the mobilisation of Midpoint and successful launch of The Stewarts service.
• Developing, coaching, and empowering managers and colleagues.
• Embedding best practice, continuous improvement, and a positive values-led culture.
• Ensuring compliance with regulatory, contractual, and quality standards.
• Building effective partnerships with commissioners, healthcare professionals, local authorities, families, and community organisations.
• Supporting workforce planning, service performance, and operational sustainability.

Conocimientos

Operational leadership

Service mobilisation

Change management

Team development

Communication

Stakeholder management

Budget management

Educación

NVQ Level 5 in Health & Social Care (desirable)

Descripción del empleo

Turning Point is seeking a Practice Improvement Lead to provide operational leadership across two services, guiding mobilisation and growth. The role focuses on improving care quality, embedding best practice, and aligning with Turning Point values and standards.

You will work across Hertfordshire locations and potentially other localities, leading teams, driving culture, and ensuring sustainable, high-quality services for the people we support.