Service Engineer (Waste Water)

TN United Kingdom; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join a vibrant team as a Service Engineer in a family-run SME operating in the water industry. This role offers the opportunity to work across Southern England, responding to maintenance and repair requests while delivering exceptional customer service. You will be responsible for installing, commissioning, and servicing pumps and related equipment, ensuring safety and professionalism at all times. With a focus on customer satisfaction, you will maintain high standards of workmanship and participate in an on-call rota. This is an exciting chance to be part of a rapidly growing company that values its employees.

Benefits

Company van

Tools

Mobile phone

Overtime paid at Time and a half

On call allowance

Qualifications

• Experience in the pump industry or construction-related roles.
• Self-motivated with a high standard of workmanship.

Responsibilities

• Install, commission, service, and repair pumps and mechanical equipment.
• Conduct site visits and provide detailed reports and recommendations.

Skills

Mechanical knowledge

Electrical knowledge

Problem-solving skills

Communication skills

Education

Confined Space Entry Qualification

Emergency First Aid at Work Qualification

Tools

Pumps

Pump systems

Water boosting technology

Job description

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We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will cover Southern England responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
• Ensure safety at all times, producing robust risk assessments and method statements.
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service.
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
• Participate in the on-call rota to provide out-of-hours cover.

Requirements

• Technical knowledge of water boosting technology and packaged pump stations.
• Experience in the pump industry or construction-related roles.
• Confined Space Entry Qualification.
• Self-motivated with a "can do" attitude and a high standard of workmanship.
• Excellent problem-solving and critical thinking skills.
• Emergency First Aid at Work Qualification.
• Effective communication skills (verbal, written, and email).

Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone