Service Engineer - South East UK & West London

TN United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in medical technology is seeking a Service Engineer for their Surgical Workplaces service team in South East UK & West London. The role involves servicing, testing, and repairing medical devices, requiring a background in Engineering and excellent interpersonal skills. Comprehensive training and career development opportunities are provided, along with a competitive salary and benefits package.

Benefits

Private healthcare

Travel allowances

Bonus schemes

Flexible working patterns

Electric company vehicle

Qualifications

• Experience in field-based work.
• Willingness to travel and work away from home as required.
• Strong organizational skills and a positive team attitude.

Responsibilities

• Perform routine testing, mechanical servicing, and fault diagnosis on equipment.
• Manage spare parts inventory and maintain service documentation.
• Produce reports and assist team members as needed.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Orientation

Education

Recognized qualification in Electrical/Mechanical/Electronic Engineering

Tools

Microsoft Office

CRM systems like GForce

Job description

Service Engineer - South East UK & West London, London

Join our team as a Service Engineer to support our Surgical Workplaces service team, focusing on our Sterile Reprocessing portfolio of products. This field-based role involves routine servicing, testing, and repairing medical devices in hospitals across the UK and Ireland.

We are seeking individuals with a background in Mechanical or Electronic Engineering, who are self-motivated and capable of managing their workload independently. Comprehensive training and career development opportunities are provided.

Responsibilities include:

• Interacting professionally with customers and demonstrating excellent interpersonal skills
• Performing routine testing, mechanical servicing, and fault diagnosis on equipment
• Calibrating equipment and reporting faults
• Managing spare parts inventory and maintaining service documentation
• Communicating with internal teams and adhering to quality and safety standards
• Organizing workload and providing out-of-hours support on a rota basis
• Producing reports and assisting team members as needed
• Identifying sales leads and contributing to continuous improvement

Qualifications and Skills:

• Recognized qualification in Electrical/Mechanical/Electronic Engineering (e.g., City & Guilds Levels 1 & 2)
• Experience in field-based work
• Proficiency in Microsoft Office and CRM systems like GForce
• Strong organizational skills and a positive team attitude
• Willingness to travel and work away from home as required
• Excellent communication skills and customer service orientation

What We Offer:

• Competitive salary and benefits package including private healthcare, travel allowances, bonus schemes, and discounts
• Flexible working patterns and family-friendly policies
• Opportunities for professional growth and development
• Electric company vehicle and home charging point to support sustainability goals

About Us:

Getinge is dedicated to making life-saving technology accessible, improving clinical outcomes, and supporting community health worldwide. We employ over 12,000 people across more than 135 countries.

Reasonable accommodations are available upon request for candidates during the selection process.