Service Engineer - Security

Johnson Controls; East Hagbourne; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as a Service Engineer specializing in Security Systems. This role involves servicing intruder alarms, CCTV, and access control in a large commercial customer base. The position offers competitive salary, career growth opportunities, and extensive benefits including training and health & safety programs.

Benefits

Competitive salary with additional earnings potential

Overtime & Call Out opportunities

Company Vehicle and tools

25 days holiday plus bank holidays

Pension scheme matching up to 7%

Employee assistance program

Qualifications

• Experience in Fire & Security industry required.
• Valid driving license necessary.
• Ability to lift and climb ladders.

Responsibilities

• Deliver exemplary customer service exceeding expectations.
• Service devices safely and responsibly.
• Complete Engineer work reports and certificates.

Skills

Customer Service

Problem Solving

Technical Expertise

Job description

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What can Johnson Controls do for you?

We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow.

Onsite Service Engineer - Security

What can Johnson Controls do for you?

We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow.

What You Will Do

The Security Service Engineer will serve a large commercial customer base in the Oxford area, focusing on servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and solve problems before they arise. This is an exceptional opportunity to join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement.

How You Will Do It

• Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients.
• Service devices safely and responsibly, minimizing the risk of injury and property damage.
• Manage time effectively, prioritizing tasks to ensure efficiency.
• Accurately complete Engineer work reports, handover certificates, and checklists as required.
  
  

What We Look For

• Experience in the Fire & Security industry.
• Valid driving license.
• Ability to lift and climb ladders.
• Previous experience in a customer-facing role.
  
  

Why work for Johnson Controls?

We provide a solid foundation for your career progression, including a competitive salary with significant earning potential, optional overtime, and generous callout payments, among other benefits. Additional perks include a company vehicle, uniform, all necessary tools and PPE, ongoing training, and robust health & safety programs. Join our team, where the average tenure exceeds 20 years, and become a valued member of our winning team!

Join us at Johnson Controls and be part of a transformative journey!

• Competitive basic salary with excellent additional earnings potential
• Overtime & Call Out opportunities
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000
• Rewards & recognition programmes
  
  

#RMDFL

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Industrial Machinery Manufacturing

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