Service Engineer (Dorset)

Gratte Brothers Group; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Gratte Brothers Group is seeking a Service Engineer to support maintenance of integrated security systems in Dorset and Hampshire. Ideal candidates will have relevant experience in service delivery and a strong knowledge of security systems like CCTV and access control. Join a growing family-owned business that values employee development and offers a collaborative work environment.

Benefits

Competitive salary and benefits package

Opportunity for career growth and development

Collaborative and supportive work environment

Training and cross-training opportunities

Contribution to a dynamic and growing company

Qualifications

• Proven experience in security systems maintenance.
• Ability to communicate technical issues to various stakeholders.
• Organised with strong attention to detail.

Responsibilities

• Attend reactive and planned maintenance calls.
• Document tasks and ensure standards adherence.
• Be on-call for out-of-hours support.

Skills

Service delivery

CCTV

Intruder detection

Intercom

Access control

PC hardware systems

PC software systems

Attention to detail

Job description

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Gratte Brothers Security Systems & Software (GBSM) is currently recruiting for a Service Engineer based in the Hampshire Coast/Dorset area.

This role presents an exciting opportunity to join a well-established, family-owned business committed to empowering its employees, supporting professional growth, and fostering a positive working environment for all.

About the Role:
As a Service Engineer, you’ll be responsible for attending both reactive and planned preventative maintenance calls to provide vital support to our clients. Naturally, the smooth running of any building and its systems must be maintained around the clock – so you’ll also be included on our out-of-hours call rota which will require you to attend to calls outside of normal working hours. When on calls, you’ll need to document all tasks carried out and ensure that client and company standards are adhered to – so it’s crucial that you’re organised and have an eye for the small details.

When it comes to knowledge and experience, we’re looking for someone who knows the security world and its systems inside-out. Particularly someone with proven experience in a service delivery role and in the service and maintenance of large integrated security systems such as CCTV, intruder detection, intercom, and access control.

Other requirements for this position include a good understanding of PC hardware and software systems, the ability to converse with both technical and non-technically minded people to resolve issues and a careful approach when it comes to the quality of your own and other’s work.

Does this sound like you? If yes, please apply via the button below – we’d love to hear from you.

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Collaborative and supportive work environment.
• Training and cross-training opportunities.
• Contribution to a dynamic and growing company.

About Us:Gratte Brothers Group consist of five business divisions; Gratte Brothers Limited, Gratte Brothers Catering Equipment Limited, Gratte Brothers Specialist Services, Gratte Brothers Technical Services and Gratte Brothers Security Management. Our Head Office is based in King’s Cross, London, with several further UK locations dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we’ve grown over the past 75 years, we’re proud to have remained a family-owned business. So, when you join Gratte Brothers you don’t just join a team, you join a family!

Before applying, please see the full job description below to find out more:
Service Engineer – Dorset and Hampshire | Job Overview