Service Engineer - Domestic Appliance

Criterion Hospitality; Croydon; On-site; GBP 32,000 - 42,000; Full time

Job summary

Criterion Hospitality is seeking an experienced Domestic Appliance Engineer to install, service and repair domestic appliances across residential developments in a designated region, with a focus on quality service over speed. You will manage each job from initial visit through to completion, maintain records, and communicate professionally with residents and site teams.

The role requires UK driving licence and willingness to travel as needed.

Qualifications

• Minimum of two years' experience in domestic appliance repair.
• Full UK driving licence.
• Formal technical training with a leading appliance manufacturer.
• Strong fault-finding and diagnostic abilities.
• Reliable, customer-focused and well-organised.

Responsibilities

• Install, diagnose, service and repair domestic appliances across residential developments.
• Maintain and report on job progress from initial attendance to completion.
• Safely remove, transport and install appliances when required.
• Ensure electrical, health and safety standards are met.
• Keep accurate job records and documentation.
• Communicate professionally with residents, colleagues and site teams.
• Manage your own workload and schedule.

Skills

Fault-finding

Diagnostic skills

Independent working

Customer focus

Driving licence

Attention to detail

Education

Formal technical training with a leading appliance manufacturer

Job description

We are looking for an experienced Domestic Appliance Engineer to join our team, installing, servicing and repairing domestic appliances across residential developments within a designated region.

This role is focused on delivering a professional, high-quality service rather than completing high-volume, rushed workloads. You will manage each job from the initial visit through to completion, ensuring residents receive a reliable and customer-focused service.

Key Responsibilities

• Install, diagnose, service and repair domestic appliances, including:


• Washing machines


• Dishwashers


• Other major goods


• Manage jobs from initial attendance through to completion and reporting


• Safely remove, transport and install appliances when required


• Ensure all work complies with relevant electrical, health and safety standards


• Maintain accurate job records, reports and supporting documentation


• Communicate professionally with residents, colleagues and site teams


• Manage your own workload and daily schedule effectively

About You

• At least two years’ experience in domestic appliance repair


• Experience working with a range of major domestic appliances and goods


• Strong fault-finding, diagnostic and problem-solving skills


• Able to work independently and take ownership of assigned jobs


• Professional, reliable and customer focused


• Well organised, with good attention to detail


• Based in or within easy travelling distance of the Croydon area


• Willing to travel occasionally when required


• Full UK driving licence


• Formal technical training with a leading appliance manufacturer

This is an excellent opportunity for an experienced engineer who takes pride in their work and values quality, professionalism and excellent customer service.