Service Engineer

TipTopJob; Telford; On-site; GBP 35,000 - 45,000; Full time

Job summary

Une entreprise de traitement alimentaire reconnue recherche un Ingénieur de Service pour installer, entretenir et dépanner des équipements à travers le Royaume-Uni. Ce poste exige une solide formation électrique/mécanique ainsi qu'une capacité à travailler sous pression. Le candidat idéal se distinguera par son engagement envers la satisfaction client et son désir de se former en permanence.

Benefits

Extensive training programmes

Generous holiday entitlements

Supportive work environment

Qualifications

• Expérience récente en tant qu'ingénieur de service ou technicien.
• Permis de conduire complet et propre requis.
• Prêt à suivre une formation extensible et à voyager, y compris à l'étranger.

Responsibilities

• Installer, entretenir et mettre en service des machines et équipements.
• Répondre rapidement aux pannes d'urgence et effectuer des maintenances planifiées.
• Fournir un support technique aux clients par téléphone et par email.

Skills

Electrical background

Mechanical background

Ability to work under pressure

Customer service

Education

Formal qualifications in electrical or mechanical engineering

Job description

Established leader in the food processing sector, renowned for its cutting-edge automated food processing machinery and packaging equipment. This role offers a competitive OTE of GBP 41,000 per annum, increasing with experience, along with benefits such as extensive training programmes, generous holiday entitlements, and a supportive, dynamic work environment. As a Service Engineer, you will be instrumental in maintaining high standards and efficiency.

Generally working Monday to Friday, 40 hours per week. There may be early or late starts and occasional nights away.

What You Will Do

• Install, maintain, and commission state-of-the-art machinery and equipment across the UK.
• Respond swiftly to emergency breakdowns, working under pressure to restore systems.
• Conduct planned maintenance and coordinate effectively with customers.
• Provide help desk support and advice to customers via telephone and email.
• Compile detailed service reports following fault diagnostics and repairs.
• Participate in training sessions at the company's headquarters and abroad to enhance skills and knowledge.

What You Will Bring

• A strong electrical/mechanical background, evidenced by formal qualifications and experience.
• Experience in a food processing, manufacturing, electrical, or mechanical environment.
• Ability to work effectively under pressure, during unsociable hours, and in various locations.
• A full clean driving license.
• Willingness to undertake extensive training and travel, including overseas assignments.

You should have current or recent experience as a field service engineer, service technician, maintenance engineer, electrical fitter, electro-mechanical fitter, system builder, or electrical technician.

In Return

• Join a friendly, inclusive team offering supported system training on equipment.
• Good earning potential of over GBP 40K, rising with service and technical development based on KPIs.
• Variety of duties including service, installation, help desk, and workshop tasks.

This Service Engineer role is key to driving the company's commitment to excellence and innovation, ensuring high customer satisfaction and operational efficiency.

The position is based in Telford, with training and operations for the UK centered here, offering opportunities for national travel.

If you're ready to advance your engineering career with a company that values innovation, excellence, and its people, we want to hear from you. Apply now to become a key player in our client's success as their next Service Engineer.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. Please ensure your name, email, phone number, and location are included for effective processing.