Service Engineer

Hoistway Ltd; Newport; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Overtime opportunities

Company vehicle and fuel card

Tools, PPE and uniform provided

Ongoing training and development

Pension scheme

Supportive team environment

Job summary

KLEEMANN UK GROUP is seeking a reliable Service Engineer to attend customer sites across Bristol, Somerset, and South Wales, diagnosing, repairing and maintaining equipment while minimising downtime. The role involves travel and an on-call rota.

You will join a team focused on delivering high-quality service, with opportunities for overtime, a company vehicle, fuel card, and ongoing training and development.

Qualifications

• Previous experience in a field service or maintenance engineering role.
• Strong mechanical knowledge (electrical experience advantageous).
• Ability to fault find and problem-solve under pressure.
• Good communication and customer service skills.
• Full UK driving licence.
• Relevant engineering qualification (NVQ Level 3 or equivalent desirable).

Responsibilities

• Respond to emergency breakdowns and service call-outs.
• Diagnose mechanical and electrical faults efficiently.
• Carry out repairs, servicing and preventative maintenance.
• Complete service reports and documentation accurately.
• Provide technical advice and support to customers on-site.
• Liaise with internal departments regarding parts and follow-up work.
• Ensure compliance with health and safety procedures at all times.

Skills

Field service

Mechanical knowledge

Fault finding

Customer service

Driving licence

Engineering qualification

Education

NVQ Level 3 or equivalent

Job description

Service Engineer

Location: Bristol, Somerset, South Wales

Job Type: Full-time, Permanent

Salary: Competitive + Overtime + Company Vehicle

About the Role

We are seeking a reliable and customer-focused Service Engineer to join our growing team. The successful candidate will be responsible for attending customer sites to diagnose, repair and maintain equipment, ensuring minimal downtime and excellent service delivery.

This role involves travel to various client locations and participation in an on-call rota.

Key Responsibilities

• Respond to emergency breakdowns and service call-outs
• Diagnose mechanical and electrical faults efficiently
• Carry out repairs, servicing and preventative maintenance
• Complete service reports and documentation accurately
• Provide technical advice and support to customers on-site
• Liaise with internal departments regarding parts and follow-up work
• Ensure compliance with health and safety procedures at all times

Skills & Experience Required

• Previous experience in a field service or maintenance engineering role
• Strong mechanical knowledge (electrical experience advantageous)
• Ability to fault find and problem-solve under pressure
• Good communication and customer service skills
• Full UK driving licence
• Relevant engineering qualification (NVQ Level 3 or equivalent desirable)

What We Offer

• Competitive salary
• Overtime opportunities
• Company vehicle and fuel card
• Tools, PPE and uniform provided
• Ongoing training and development
• Pension scheme
• Supportive team environment

Equal Opportunities & Accessibility

Equal Opportunities & Accessibility

KLEEMANN UK GROUP is proud to be an Equal Opportunities Employer. We value diversity and inclusion and are committed to providing a workplace where everyone can thrive. If you require any reasonable adjustments during the recruitment process, please let us know.

#JobOpportunity #Serviceengineer #LiftIndustry #Services #Maintenance #Engineering #KLEEMANN #Careers ?