Service Engineer

Prime Appointments Recruitment Agency; Ipswich; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Pension scheme

Annual leave entitlement

Bonus scheme

Training and professional development

Overtime opportunities

UK and worldwide travel opportunities

Job summary

Prime Appointments Recruitment Agency is seeking an experienced Service Engineer to install, commission and maintain industrial equipment across the UK, with some overseas travel.

You will diagnose faults, train customers and support on-site and remotely, while upholding high standards of safety and professionalism.

Qualifications

• Experienced in servicing, maintaining and repairing industrial equipment.
• Strong mechanical and electrical fault-finding abilities.
• Understanding of hydraulic systems is desirable.
• Excellent problem-solving and communication skills.

Responsibilities

• Install, commission and configure machinery at customer sites.
• Carry out site acceptance testing and ensure equipment is fully operational.
• Provide customer demonstrations and training when required.
• Complete installation and commissioning documentation.
• Carry out planned preventative maintenance (PPM).
• Diagnose and repair mechanical, electrical, hydraulic, pneumatic and control system faults.
• Respond to emergency breakdowns and minimize downtime.
• Provide on-site and remote technical support.
• Investigate recurring faults and recommend long-term solutions.
• Complete service reports, timesheets and RAMS.

Skills

Mechanical fault-finding

Electrical fault-finding

Diagnostics

Problem solving

Independent working

Education

HNC/HND in Mechanical/Electrical/Electronic Eng

18th Edition / City & Guilds (Electrical)

Tools

PLC systems

Job description

Permanent

£45,000 p/a

Ipswich, Suffolk, England

£10k OTE

Engineering

On-site

Are you an experienced Service Engineer with a strong mechanical and electrical background?

This is a varied field-based role involving the installation, commissioning, maintenance and repair of industrial equipment at customer sites across the UK and occasionally overseas.

You will become a technical expert in the company's machinery, providing high-quality service and technical support while always representing the business professionally.

Key Responsibilities

• Install, commission and configure machinery at customer sites.
• Carry out site acceptance testing and ensure equipment is fully operational.
• Provide customer demonstrations and operational training where required.
• Complete installation and commissioning documentation.
• Carry out planned preventative maintenance (PPM).
• Diagnose and repair mechanical, electrical, hydraulic, pneumatic and control system faults.
• Respond to emergency breakdowns and minimize customer downtime.
• Provide on-site and remote technical support.
• Investigate recurring faults and recommend long-term solutions.
• Complete service reports, timesheets, expenses, RAMS and other required documentation.
• Record parts used, labour hours, expenses and equipment condition.
• Maintain vehicles, tools, test equipment and spare parts.
• Follow all company H&S procedures, customer site rules and relevant legislation.

About You

• Previous experience servicing, maintaining and repairing industrial or commercial equipment.
• Strong mechanical and electrical fault-finding and diagnostic skills.
• A sound understanding of hydraulic systems.
• Excellent problem-solving abilities.
• Strong communication
• The ability to work independently and manage your own workload.
• A flexible approach to overnight stays and worldwide travel.
• A full UK driving license and valid passport.
• Competence with Microsoft Office.

Desirable Experience

• HNC/HND or equivalent in Mechanical, Electrical or Electronic Engineering.
• Experience with PLCs, control systems or automation.
• Electrical qualifications such as 18th Edition or City & Guilds.

What's on Offer?

• Competitive salary
• Pension scheme
• Annual leave entitlement
• Bonus scheme
• Training and professional development
• Overtime opportunities
• UK and worldwide travel opportunities

This is an excellent opportunity for an experienced Engineer looking for a varied role combining hands-on engineering, fault finding, installation and commissioning, with the opportunity to develop specialist product knowledge and travel internationally.