Service Engineer

Prime Appointments; Harlow; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Company van and fuel card

25 days holiday + bank holidays

Job summary

Prime Appointments is seeking a Service Engineer for field-based work across Enfield, St Albans and Harlow. You will maintain, fault-find and install equipment at customer sites, often on compressed air and electrical systems.

The role requires a hands-on engineer who can work independently, with a full UK driving licence and a willingness to join an on‑call rota. Training and progression opportunities are offered.

Qualifications

• Minimum 2 years' practical engineering experience.
• Experience with compressed air, industrial machinery, electrical systems or similar equipment.
• Full UK driving licence is essential.
• Willingness to join an emergency call-out rota.
• Strong fault-finding abilities in mechanical and/or electrical systems.
• Able to work independently and manage workload effectively.

Responsibilities

• Carry out planned and reactive maintenance on compressed air and electrical equipment.
• Diagnose faults using mechanical and electrical troubleshooting techniques.
• Install, commission and repair machinery at customer premises.
• Attend breakdowns and complete allocated work safely and efficiently.
• Organise daily workload and liaise with customers on progress and appointments.
• Maintain tools, spare parts, PPE and company vehicle in good condition.

Skills

Engineering experience

Fault finding

Electrical systems

Mechanical skills

Installation & repair

Independent working

Communication skills

Customer-focused

Safety awareness

Driving licence

Education

Technical apprenticeship or equivalent

Job description

Service Engineer

Location: Enfield / St Albans / Harlow area
Salary: Up to 40,000 + on-call payments, paid travel and overtime
Job Type: Full-time, Permanent
Hours: 8.30am - 5.00pm + emergency call-out rota
Driving Licence: Full UK Driving Licence Essential

The Role

We are recruiting for a Service Engineer to join our team, supporting customers across the compressed air and industrial electrical sectors.

This is a hands‑on field-based position involving the maintenance, repair, fault finding, installation and commissioning of equipment at customer sites.

The ideal candidate will be technically minded, self‑motivated and confident working independently while providing a professional service.

Benefits

• Salary up to 40,000 basic, depending on experience
• Additional on-call and call-out payments
• Overtime paid
• Paid travel
• Company van and fuel card
• Uniform and PPE provided
• 25 days holiday + bank holidays
• Full-time permanent position
• Product training and development opportunities

Duties

• Carry out planned and reactive maintenance on compressed air and electrical equipment.
• Diagnose faults using effective mechanical and electrical troubleshooting techniques.
• Install, commission and repair machinery at customer premises.
• Attend breakdowns and complete allocated work efficiently and safely.
• Organise your daily workload and liaise with customers regarding appointments and progress.
• Work independently with minimal supervision.
• Complete service reports, timesheets and other required paperwork promptly.
• Follow company procedures, quality standards and Health & Safety requirements.
• Adhere to individual customer site rules and working practices.
• Maintain company tools, spare parts, PPE and vehicle in good condition.
• Participate in the emergency out-of-hours call-out rota.
• Attend training on new and existing products when required.
• Maintain a professional appearance and represent the company positively.
• Support continuous improvement and the company's Quality Management procedures.
• Undertake other reasonable duties according to business requirements.

Skills & Experience

• Recognised technical qualification, apprenticeship or equivalent training is preferable.
• Minimum 2 years' practical engineering experience.
• Background in compressed air, industrial machinery, electrical systems or similar equipment.
• Strong mechanical and/or electrical fault-finding ability.
• Previous experience with installation, servicing or repair.
• Able to work independently and manage a daily workload effectively.
• Good communication and interpersonal skills.
• Customer-focused with a professional approach.
• Flexible and willing to learn new equipment and technologies.
• Commitment to safe working practices and quality.
• Full UK driving licence - essential.
• Willingness to join an emergency call-out rota.

About You

We're looking for a reliable, practical and customer-focused engineer who enjoys working in the field and solving technical problems.

You should be confident visiting different sites, dealing directly with customers and completing work to a high standard without constant supervision.

Full product training will be provided where required, making this an excellent opportunity for an experienced engineer looking to develop their knowledge.

Trainee Engineers may also be considered.