Field Service Engineer

Orion Electrotech Sales; Harlow; On-site; GBP 48,000 - 56,000; Full time

Benefits offered by this job

Company van

Tools provided

Private healthcare

Excellent pension

Career development

Full training programme

25 days annual leave + bank holidays

Death in service insurance

Job summary

Orion Electrotech Sales is seeking an experienced Field Service Engineer to support installation, service, and repair of specialist machinery across the UK. The role involves travel and staying away from home when required, with some overseas opportunities.

You will diagnose faults, carry out maintenance, upgrades and installations, and provide technical support to customers while building strong client relationships. Training and career development are available.

Qualifications

• Full UK Driving Licence.
• Engineering qualification in Mechanical or Electrical Engineering, or equivalent hands-on experience.
• Strong fault-finding on hydraulic and electrical systems.
• Experience at customer sites and ability to report clearly.
• Hands-on, practical approach to problem solving.

Responsibilities

• Diagnose and repair mechanical, hydraulic and electrical faults.
• Carry out planned maintenance and servicing.
• Complete machinery upgrades, modifications and installations.
• Commission equipment and provide technical support to customers.
• Investigate failures and implement effective solutions.
• Dismantle and repair using specialist tools and diagnostic equipment.
• Produce accurate service reports and maintenance documentation.
• Maintain strong customer relationships and deliver professional service.

Skills

Full UK Driving Licence

Fault-finding

Independent at customer sites

Excellent communication

Service reports

Hands-on problem solving

Education

Engineering qualification in Mechanical or Electrical Engineering

Tools

Diagnostic equipment

Specialist tools

Job description

Field Service Engineer

Salary: Circa £50,000 basic (based on a 40-hour week)

Pay: Door-to-door travel paid, plus overtime available

Location: UK-wide travel with occasional overseas trips

Benefits: Company van, tools, private healthcare, excellent pension and career development

Why Join Us?

• Door-to-door pay
• Overtime opportunities
• Company van and tools provided
• Comprehensive training programme
• Clear career progression opportunities
• 9% employer pension contribution
• 25 days annual leave plus bank holidays
• Private Bupa Healthcare
• Death in Service insurance
• Opportunity to travel throughout the UK and occasionally overseas, including Europe and destinations such as Singapore

The Role

We are looking for an experienced Field Service Engineer to support the installation, service, maintenance and repair of specialist purpose-built machinery.

This is a varied and technically challenging position, working on equipment powered by diesel engines and electric motors, incorporating complex high-pressure hydraulic systems and electronic control systems.

The role is primarily field-based, supporting customers across the UK. Applicants must be willing to travel and stay away from home when required. There will also be occasional opportunities for international travel.

Key Responsibilities of the Field Service Engineer

• Diagnose and repair mechanical, hydraulic and electrical faults.
• Carry out planned preventative maintenance and servicing activities.
• Complete machinery upgrades, modifications and installations.
• Commission equipment and provide technical support to customers.
• Investigate equipment failures and implement effective solutions.
• Dismantle and repair malfunctioning equipment using specialist tools and diagnostic equipment.
• Complete accurate service reports and maintenance documentation.
• Build strong customer relationships and provide a professional service at all times.
• Maintain company tools and test equipment, ensuring they remain safe and fit for purpose.

About You

To be successful in this role, you will ideally have:

• A full UK Driving Licence.
• An Engineering qualification in Mechanical or Electrical Engineering, or equivalent hands-on experience.
• Previous experience in a Field Service Engineer, Maintenance Engineer or Technical Support Engineer position.
• Strong fault-finding experience on hydraulic systems and electrical circuits.
• Experience working independently at customer sites.
• Excellent communication and customer-facing skills.
• The ability to complete detailed service documentation and reports.
• A practical, hands-on approach to problem-solving.
• The physical capability to lift up to 40kg unassisted.

Highly Desirable Experience of the Field Service Engineer

The following skills would be a significant advantage:

• CAN Bus control systems.
• Hydraulic variable displacement pumps.
• Hydraulic logic control valves.
• Diesel-powered machinery.
• Special purpose or bespoke machinery.
• Welding and fabrication experience. This would be considered a major advantage and is highly desirable for the role.

This is an excellent opportunity to join a growing and innovative engineering business offering long-term career development, industry-leading training and the opportunity to work with unique, technically advanced equipment.

This role may also be suitable for candidates currently working as a Service Engineer, Mobile Engineer, Maintenance Engineer, Field Maintenance Engineer, Mechanical Service Engineer, Electrical Service Engineer, Hydraulic Engineer, Hydraulic Service Engineer, Multi-Skilled Engineer, Plant Engineer, Heavy Plant Engineer, Commissioning Engineer, Technical Support Engineer, Installation Engineer, Mechanical Technician, Electro-Mechanical Engineer, Machinery Engineer, Special Purpose Machinery Engineer, Workshop & Field Service Engineer, or Industrial Equipment Engineer. Candidates with strong experience in hydraulics, diesel engines, electrical fault finding, welding and fabrication are encouraged to apply.

Due to the high volume of applications we receive, we may not be able to respond to every applicant individually. If you have not heard from us within 5 working days, please assume your application has been unsuccessful on this occasion.