Service Engineer

Prime Appointments Ltd; Harlow; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van and fuel card

On-call payments

Overtime pay

Paid travel

Uniform and PPE provided

25 days holiday + bank holidays

Product training

Job summary

Prime Appointments Ltd is seeking a Service Engineer to support customers across the compressed air and industrial electrical sectors. This field-based role involves maintenance, fault finding, installation and commissioning at customer sites.

The ideal candidate is technically minded, self-motivated and able to work independently while delivering a professional service. Company van, fuel card, on-call payments and paid travel are provided, with 25 days holiday plus bank holidays and ongoing

Qualifications

• Recognised technical qualification, apprenticeship or equivalent training.
• Minimum 2 years' practical engineering experience.
• Background in compressed air, industrial machinery, electrical systems or similar equipment.
• Strong mechanical and/or electrical fault-finding ability.
• Previous experience with installation, servicing or repair.

Responsibilities

• Carry out planned and reactive maintenance on compressed air and electrical equipment.
• Diagnose faults and perform mechanical/electrical troubleshooting.
• Install, commission and repair machinery at customer premises.
• Attend breakdowns and complete work safely and efficiently.
• Organise daily workload and liaise with customers on progress.
• Work independently with minimal supervision and complete paperwork promptly.
• Follow quality standards, Health & Safety requirements and site rules.
• Maintain tools, spare parts, PPE and vehicle in good condition.
• Participate in emergency call-out rota and attend training as required.

Skills

Technical qualification

2 years experience

Fault-finding

Electrical systems

Mechanical skills

Independent work

Customer-focused

Full UK driving licence

Education

Recognised technical qualification/apprenticeship

Job description

Location: Enfield / St Albans / Harlow area
Salary: Up to £40,000 + on-call payments, paid travel and overtime
Job Type: Full-time, Permanent
Hours: 8.30am - 5.00pm + emergency call-out rota
Driving Licence: Full UK Driving Licence Essential

The Role

We are recruiting for a Service Engineer to join our team, supporting customers across the compressed air and industrial electrical sectors.

This is a hands‑on field‑based position involving the maintenance, repair, fault finding, installation and commissioning of equipment at customer sites.

The ideal candidate will be technically minded, self‑motivated and confident working independently while providing a professional service.

• Salary up to £40,000 basic, depending on experience
• Additional on-call and call-out payments
• Overtime paid
• Paid travel
• Company van and fuel card
• Uniform and PPE provided
• 25 days holiday + bank holidays
• Product training and development opportunities

Duties

• Carry out planned and reactive maintenance on compressed air and electrical equipment.
• Diagnose faults using effective mechanical and electrical troubleshooting techniques.
• Install, commission and repair machinery at customer premises.
• Attend breakdowns and complete allocated work efficiently and safely.
• Organise your daily workload and liaise with customers regarding appointments and progress.
• Work independently with minimal supervision.
• Complete service reports, timesheets and other required paperwork promptly.
• Follow company procedures, quality standards and Health & Safety requirements.
• Adhere to individual customer site rules and working practices.
• Maintain company tools, spare parts, PPE and vehicle in good condition.
• Participate in the emergency out-of-hours call‑out rota.
• Attend training on new and existing products when required.
• Maintain a professional appearance and represent the company positively.
• Support continuous improvement and the company's Quality Management procedures.
• Undertake other reasonable duties according to business requirements.

Skills & Experience

• Recognised technical qualification, apprenticeship or equivalent training is preferable.
• Minimum 2 years' practical engineering experience.
• Background in compressed air, industrial machinery, electrical systems or similar equipment.
• Strong mechanical and/or electrical fault‑finding ability.
• Previous experience with installation, servicing or repair.
• Able to work independently and manage a daily workload effectively.
• Good communication and interpersonal skills.
• Customer‑focused with a professional approach.
• Flexible and willing to learn new equipment and technologies.
• Commitment to safe working practices and quality.
• Full UK driving licence - essential.
• Willingness to join an emergency call‑out rota.

About You

We're looking for a reliable, practical and customer‑focused engineer who enjoys working in the field and solving technical problems.

You should be confident visiting different sites, dealing directly with customers and completing work to a high standard without constant supervision.

Full product training will be provided where required, making this an excellent opportunity for an experienced engineer looking to develop their knowledge.

Trainee Engineers may also be considered.