Service Engineer

Wartsila; Fareham; On-site; GBP 42,000 - 60,000; Full time

Job summary

Wärtsilä is seeking an Engineer, Field Service to be based in the UK. The role involves independently performing field service activities including overhaul, repair and troubleshooting on mechanical and electrical equipment, with frequent travel (up to 200 days/year).

Applicants should hold a BSc in Engineering or equivalent, have strong English skills, and adhere to safety instructions. Travel to customer sites and offshore locations is required, with responsibilities including reporting,

Qualifications

• Independently execute Field Service activities such as overhaul, repair and basic troubleshooting.
• Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
• Ensure that all activities on-site are carried out in accordance with the site safety rules and in compliance with the Company's Health and Safety obligations.
• Liaise with On-Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure deadlines are met.
• Liaise with customers on site handling enquiries and technical queries.

Responsibilities

• Actively advise and promote available products and solutions to customers.
• Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs.
• Travel readiness to UK, abroad and offshore (foreseen up to 200 days/year).
• Carry out ad-hoc duties as required and contribute to overall customer satisfaction.
• Maintain timesheets and expense sheets weekly.

Skills

Field service

Troubleshooting

Mechanical & electrical

English language

Education

BSc Engineering

Tools

Schematic diagrams (pneumatic/electric)

Job description

We are looking for a Engineer, Field Service to be based in Northern Ireland, reporting to our Fareham location. What you will do:

• Independently execute Field Service activities such as overhaul, repair and basic trouble shooting.
• Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
• Ensure that all activities on-site are carried out in accordance with the site safety rules and in compliance with the Company's Health and Safety obligations.
• Liaise closely with the On-Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure service deadlines are met.
• Liaise with customers on site handling enquiries and technical queries.
• Actively advise and promote available products and solutions to customers.
• Ensure that all timesheets (signed by customer) and expense sheets are submitted weekly.
• Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs.
• To adopt a pleasant, adaptable attitude when requested to assist Company staff with any "ad-hoc" duties that may be required
• Carry out all tasks in such a way as to always ensure maximum (internal and external) satisfaction to the extent that this is within the employee's control.
• In addition to the above duties and responsibilities, the post holder must be prepared to undertake such additional duties within their capabilities which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.

  BSc degree in Engineering and/or proven experience (3years minimum) in a field for service works with installation of mechanical, electric, and auxiliary equipment.

• Experience with work on Wärtsilä's products will be beneficial.
• Awareness and readiness to take up the tasks for mechanical and electrical troubleshooting both on engines, auxiliary systems, and our service products.
• Good understanding of technical instructions, drawings, schematic diagrams (e.g., pneumatic, electric systems).
• Readiness to travel and work in the UK, abroad as well as offshore (foreseen up to 200 days/year).
• Very good English skills - spoken and in written.

  Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together., You are valued - as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.

• Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities - so you can develop beyond your potential.
• You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality., Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.