Service Engineer

March Engineering; Exeter; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking Service Engineers to join their dynamic team. In this role, you will deliver exceptional service by attending breakdowns, conducting regular service calls, and installing equipment. Your expertise in compressed air systems and strong communication skills will be crucial in promoting the company and securing new business opportunities. This innovative firm offers a competitive salary and a supportive environment that values employee wellbeing and career development. If you are passionate about engineering and customer service, this is the perfect opportunity for you to thrive.

Benefits

Competitive Salary

Benefits Package

Career Development

Employee Wellbeing Programs

Qualifications

• Engineering qualification with excellent interpersonal and IT skills.
• Experience with compressed air systems and faultfinding techniques.

Responsibilities

• Complete service reports and maintain good relationships with customers.
• Repair equipment, support commissioning, and ensure compliance with safety procedures.

Skills

Compressed Air Equipment

Interpersonal Skills

IT Skills

Faultfinding Techniques

Electrical/Electronic Systems

Communication

Education

Mechanical or Electromechanical Skills Training

Apprenticeship

Job description

Motivair is part of March, the UK’s leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process, and digital services has led to long-term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace, and nuclear.

We are currently looking for Service Engineers to join our team. As the Service Engineer, you will deliver high levels of service following the company’s established procedures by attending breakdowns, completing regular service calls, installation work, as well as generating new business recommendations.

The ability to work on a wide variety of compressed air systems as well as screw compressors, along with the ability to perform technical assessments and appraisals of engineering equipment and requirements.

Key Responsibilities

1. Complete service reports, timesheets, job sheets, and recommendations accurately and on time in accordance with laid down procedures.
2. Promote the company to secure opportunities for additional work.
3. Repair broken-down equipment under emergency call-out schemes.
4. Support system commissioning and training activities.
5. Carry out equipment and system installation work at customer sites.
6. Complete appropriate risk assessment and method statement paperwork before commencing work.
7. Maintain good professional working relationships with all existing and new customers.
8. Participate in the Call Out Rota as required.
9. Maintain company vehicle in accordance with guidelines.
10. Ensure company property is always secure, and that theft or abuse of company property is reported to the relevant authorities.
11. Provide feedback on any product design features causing maintenance or operational difficulties.
12. Ensure ongoing compliance with the company’s environmental procedures.
13. Ensure ongoing compliance with the company’s Health and Safety procedures.
14. To always comply with relevant on-site health and safety requirements.
15. Submit expenses in accordance with company policy and ensure that expense documentation for the team is detailed, documented, and signed off before submitting to Finance.

Skills and Experience

1. Familiar with compressed air equipment, its associated controls, and its service and maintenance requirements.
2. Professional approach to work.
3. You will combine an engineering qualification with excellent interpersonal and IT skills and a desire to deliver world-class customer service through the provision of quality workmanship.
4. Be familiar with modern servicing and faultfinding techniques.
5. Awareness of electrical/electronic and PLC controlled systems and their testing and repair.
6. Good communicator.

Specific Skills / Qualifications

1. Mechanical or electromechanical skills training or Apprenticeship.
2. Ability to work with both low pressure and high-pressure machines.
3. Previous experience in a similar job function in a related field.
4. The individual will need to obtain site clearance for a number of high-profile sites and pass a DBS check.
5. Hold a full clean driving licence.

What we offer

1. A competitive salary and benefits package appropriate to this position.
2. An employer who values the ongoing wellbeing of its employees.
3. Career development within a successful and growing business.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.