Service Engineer

CJS Direct Ltd; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

CJS Direct Ltd is seeking a Service Engineer to join our Birmingham team. This on-site role involves installing, servicing and maintaining compressed air systems for customers across the Midlands and beyond.

You will perform diagnostics, complete service reports and ensure safe, efficient operation while adhering to health and safety standards. The ideal candidate will have field service experience, strong troubleshooting skills, and a relevant technical qualification.

Qualifications

• Strong troubleshooting and diagnostic skills for mechanical and electrical components.
• Field service experience on customer sites and independent prioritisation.
• Ability to interpret technical documentation and use test equipment.
• Maintenance and repair of industrial or compressed air systems.
• Clear communication and ability to explain issues to non-technical stakeholders.
• Relevant technical qualification (e.g., NVQ, City & Guilds) in Mechanical, Electrical, or Industrial Engineering.
• Valid UK driving licence and willingness to travel within the region.
• Awareness of health and safety standards in industrial environments.
• Ability to work independently and as part of a team.

Responsibilities

• Install, service, and maintain compressed air systems at customer sites.
• Perform scheduled and reactive maintenance and diagnostics.
• Complete service reports and maintain accurate records.
• Communicate work carried out and recommended actions to customers and internal teams.
• Adhere to health and safety standards and participate in out-of-hours rota as needed.
• Collaborate with colleagues to deliver high-quality support.

Skills

Troubleshooting & diagnostics

Field service experience

Technical documentation interpretation

Maintenance & repair (industrial/air)

Clear communication

Driving license & travel flexibility

Health & safety awareness

Independent & teamwork

Education

NVQ/City & Guilds or equivalent (Mechanical, Electrical, Industrial)

Job description

Company Description

CJS Direct Ltd specializes in designing, supplying, installing, monitoring, and certifying industrial compressed air systems to maximize efficiency, reliability, and productivity for a wide range of industries. Established in 1997 and based in Birmingham, the company supports customers across the Midlands, surrounding regions, and nationwide, including large multi-national organizations and the NHS. CJS Direct is an award-winning authorized distributor for leading compressor brands such as Champion, CompAir, Hydrovane, Bambi, Jun-Air, Renner, ABAC, and PCL. The business is known for its high-quality products, 24/7 service and support, and multi-skilled, factory-trained engineers with extensive experience in compressed air systems. CJS Direct continually reinvests in people, technology, and partnerships to deliver reliable, effective, and efficient solutions.

Role Description

The Service Engineer is a full-time, on-site role based in Birmingham, supporting customers across the Midlands and occasionally further afield. Day-to-day responsibilities include installing, servicing, and maintaining compressed air systems, performing scheduled and reactive maintenance, and conducting diagnostics to identify and resolve technical issues. The role involves field service visits to customer sites, carrying out repairs, testing equipment performance, and ensuring systems operate safely and efficiently. The Service Engineer will complete service reports, maintain accurate records, and communicate clearly with customers and internal teams about work carried out and any recommended actions. The position also requires adherence to health and safety standards, participation in an out-of-hours rota as needed, and collaboration with colleagues to deliver high-quality support.

Qualifications

• Strong troubleshooting and diagnostic skills for mechanical and electrical components of industrial equipment.
• Field service experience, including working on customer sites and managing time and priorities independently.
• Solid technical support capabilities, with the ability to interpret technical documentation and use relevant tools and test equipment.
• Proficiency in maintenance and repair of industrial or compressed air systems, or similar machinery.
• Clear and professional communication skills, with the ability to explain technical issues to non-technical stakeholders and build positive customer relationships.
• Relevant technical qualification (e.g., NVQ, City & Guilds, or equivalent in Mechanical, Electrical, or Industrial Engineering).
• Valid UK driving license and willingness to travel within the region.
• Awareness of health and safety standards and best practices in industrial environments.
• Ability to work both independently and as part of a team, with a focus on reliability, accountability, and continuous learning.