Service Engineer

Latitude Recruitment; Basingstoke; On-site; GBP 26,000 - 28,000; Full time

Job summary

A recruitment agency is looking for a Service Engineer based in Basingstoke to carry out maintenance, repairs, and installations across the UK. This role involves troubleshooting equipment issues, ensuring services are delivered on time, and maintaining communication with clients. Ideal candidates will possess strong mechanical and electrical skills along with excellent customer service abilities. The position offers a salary between £26,000 and £28,000 with potential earnings up to £35,000 OTE.

Qualifications

• Knowledge of electrical and mechanical systems.
• Good customer service and communication skills required.
• Previous service experience preferred.
• UK Driving Licence for travel.

Responsibilities

• Carry out scheduled maintenance work.
• Respond to breakdowns and equipment faults.
• Diagnose problems and perform first-time fixes.
• Liaise with clients and ensure effective communication.
• Manage van stock and provide accurate reports.

Skills

Electrical skills

Mechanical skills

Customer service

Communication skills

Job description

Our clients are actively seeking a Service Engineer to join their growing team. We are seeking candidates that live in the Basingstoke area. The Service Engineer will attend customer sites throughout the UK and conduct the following tasks, although not limited: Planned Preventative Maintenance, Emergency callouts, Upgrades/repairs, Installation and Commissioning works.

Duties & Responsibilities

• Carrying out routine/planned scheduled maintenance work
• Responding to breakdown and equipment faults
• Diagnosing breakdown problems and carry out first time fix
• Fitting new parts and making sure equipment is working correctly prior to signing off
• Liaising with client departments, customers and other engineering and production colleagues
• Dealing with emergencies, unplanned problems and repairs
• Ensure van stock is controlled
• Respond to customer enquiries in a professional manner
• Represent the company as an ambassador at all times
• Provide accurate information on activities undertaken

Required skills & experience:

• Knowledge of electrical and/or mechanical skills
• Good customer service & communication skills
• Previous service experience would be ideal!
• Happy to travel - UK Driving Licence

Hours: Days and Nights (Weekend work also available)

Salary: £26,000 - £28,000 - OTE £32,000 - £35,000