Service Desk Engineer - Azure Virtual Desktop - Banking

Rothstein Recruitment; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Rothstein Recruitment is seeking a Service Desk Engineer for a London-based bank to own 1st line support and collaborate with the CTO and transformation teams. The role requires hands-on experience in a financial services environment and managing both on-premise and cloud applications.

Responsibilities include configuring and supporting applications, performing UAT, data analytics, and ensuring data security. A background in Azure Virtual Desktop and SQL is highly desirable.

Qualifications

• Experience as a Service Desk Engineer in financial services.
• Experience managing on-premise and cloud apps, services, and databases.
• Strong understanding of SQL.
• Advanced Excel skills.
• Automation of workflows.
• Knowledge of data analysis and consolidation.
• Understanding of cyber security and data protection including AV solutions.
• Experience with Azure Virtual Desktop and Virtual Machines.
• Experience in a regulated financial services environment.
• Familiarity with SharePoint and OneDrive.
• Experience with data warehouses.

Responsibilities

• Configure, manage, monitor, and troubleshoot on-premise and hosted applications and services.
• Provide technical project support for applications and databases.
• Create test plans and execute UAT for applications and databases.
• Provide data analytics on demand.
• Manage database backup, recovery, and access.
• Handle Service Desk requests and general technical support.

Skills

SQL

Excel

Automation

Data analytics

Cyber security

Azure Virtual Desktop

SharePoint/OneDrive

Data warehouses

On-prem/Cloud apps

Tools

Azure Virtual Desktop

Virtual Machines

SQL Server

Windows Server

SharePoint

OneDrive

Job description

Excellent opportunity opens for a Service Desk Engineer to join a growing Bank in London. You will own the 1st line support for the bank, working closely with the CTO and supporting the technology and transformation teams. The successful candidate will have hands on experience in a financial services environment.

Key Responsibilities:

• The configuration, management, monitoring, security, troubleshooting and fault resolution of on-premise and externally hosted applications and services.
• Technical project support for applications and databases
• Creation of test plans and execution of UAT for applications and databases
• Provision of data analytics on demand
• Management of database backup, recovery, and access
• Service Desk Requests
• Provision of additional general technical support.

Experience

• Demonstrable experience of as an Service Desk Engineer (or equivalent)
• Experience managing on-premise and cloud applications, services and databases
• Good understanding of SQL
• Advanced knowledge of Microsoft Excel
• Automation of workflows
• Understanding of data analysis and consolidation methodologies
• Understanding of cyber security and data protection including AV solutions
• Experience working on Azure Virtual Desktop and Virtual Machines
• Exposure to working within a regulated or Financial Services organisation
• SharePoint and OneDrive knowledge
• Experience of data warehouses

Service Desk Service Desk Engineer 1st Line Support First Line Support Azure Virtual Desktop Troubleshooting SQL Servers SQL VM Virtual Machines On Prem On-Prem On-Premise Cloud Applications Excel AV Solutions Bank Banking Financial Services