Service Desk Analyst

Blues Cross; Carterton; On-site; GBP 24,000 - 26,000; Full time

Job summary

Blue Cross is seeking a Service Desk Analyst to join our Information Services team in Burford. The role is onsite with a permanent contract, reporting to the Service Desk Manager. The compensation band is £24,000–£26,000 per year, depending on experience and skills.

Key responsibilities include providing first-line IT support, triaging incidents, and ensuring timely resolution while delivering a high standard of customer service to staff and volunteers across the charity.

Job description

Service Desk Analyst

Application Deadline
October 11, 2026

Department
Information Services

Employment Type
Permanent

Location
Burford

Address
Burford, Oxfordshire, OX18 4PF Open in Google Maps

Workplace type
Onsite

Compensation
£24,000 - £26,000 / year

Reporting To
Service Desk Manager

About Blue Cross

If you'd like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page