Onsite IT Service Desk Analyst

Blues Cross; Carterton; On-site; GBP 24,000 - 26,000; Full time

Job summary

Blue Cross is seeking a Service Desk Analyst to join our Information Services team in Burford. The role is onsite with a permanent contract, reporting to the Service Desk Manager. The compensation band is £24,000–£26,000 per year, depending on experience and skills.

Key responsibilities include providing first-line IT support, triaging incidents, and ensuring timely resolution while delivering a high standard of customer service to staff and volunteers across the charity.

Job description

Blue Cross is seeking a Service Desk Analyst to join our Information Services team in Burford. The role is onsite with a permanent contract, reporting to the Service Desk Manager. The compensation band is £24,000–£26,000 per year, depending on experience and skills.

Key responsibilities include providing first-line IT support, triaging incidents, and ensuring timely resolution while delivering a high standard of customer service to staff and volunteers across the charity.